Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
Work History
Supervisor of Operations
A&W® Restaurants
07.2022 - Current
Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
E-Commerce Personal Shopper
Loblaw Superstore
07.2022 - Current
Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
Increased repeat business with exceptional communication skills, addressing customer inquiries promptly and professionally.
Boosted sales revenue by creating targeted marketing campaigns for specific products and seasonal promotions.
Assistant Manager
Perfect Staples Industries
10.2020 - 09.2021
Improved customer satisfaction by addressing and resolving complaints promptly.
Increased sales through effective merchandising strategies and targeted promotions.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.