Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sahil Nagpal

4694 Tassie Road, Burlington,ON

Summary

With over 4 years of experience, I specialize in cloud solutions, DevOps bestpractices, and network engineering. Proficient in Google Cloud Platform,Kubernetes, and automation tools, I have enhanced performance and reducedoperational overhead. Achieved significant improvements in efficiency andsecurity in projects within 6 months.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Specialist Technical Network

Bell Canada
01.2017 - Current
  • Aligned cloud solutions with Enterprise Architecture, crafting a migration strategy that reduced costs and enhanced performance, while establishing DevOps best practices that led to a 45% reduction in release cycle times.
  • Automated cloud infrastructure provisioning using Cloud Formation and Terraform, reducing setup efforts by 40%.
  • Utilized Google Cloud Run and Cloud Build to deploy and manage applications on GCP, ensuring seamless scalability, efficient resource utilization, and automated CI/CD pipelines. This approach enhanced system performance and reliability while reducing operational overhead.
  • Utilized Kubernetes for container orchestration, enhancing load balancing and autoscaling, resulting in 20% performance gains.
  • Monitored system performance using Grafana and Prometheus dashboards reducing incident resolution times by 10%.
  • Collaborated with customer for cusotmer-centric business outcomes. Through IaaS, PaaS, and SaaS, enabling our clients to align with their strategic goals.
  • This approach resulted in improvement in operational efficiency for one of our key clients by transitioning to a cloud-based infrastructure.
  • Deployed virtual machines, web services, configured storage and network settings, and facilitated Single Sign-On, PAM logins through Active Directory,LDAP integration, and multi-factor authentication.
  • Stayed up to date on GCP best practices and recommended platform improvements to streamline development and address new security concerns. Utilized tools such as Security Command Center, Cloud IAM and Google Cloud Armor.
  • Enhanced security for Data and Analytics workloads (GCS, BigQuery, Vertex AINotebooks, Cloud Composer, Dataproc) by implementing Google best practices, including IAM, encryption, logging, monitoring, and DLP measures.
  • Documented workflows and created knowledge base articles, improving team onboarding efficiency by 25%

Avaya Backbone Engineer

Innovatia
06.2016 - 10.2016
  • Provided remote diagnostic support for Avaya Linux-based telephony servers,IP and SIP Endpoints, Trunk changes, Remote Node additions, Session manager, System Manager, Network troubleshooting. Served as an engineering liaison between product development teams (Tier 4) and Avaya clients.
  • Performed root cause analysis to solve various problems related to the Communication Manager, SBC, and Avaya Core Components.
  • Designed and implemented network infrastructure solutions, increasing network capacity by 20% and conducted network performance tuning, reducing latency by 15% and optimizing throughput

Education

Master of Science - Internetworking

Dalhousie University
Halifax, NS
05-2016

Bachelor Of Technology - Electronics And Communications Engineering

Punjab Technical University
Punjab, India
08-2013

Skills

  • Cloud Platform: AWS,Azure,Google Cloud Platform
  • Infrastructure&Automation:Ansible,Docker,Git,Grafana,Jenkins, Kubernetes,Prometheus,Terraform
  • Programming & Scripting: Bash ( Intermediate),PowerShell ( Basic),Python ( Intermediate) ,YAML
  • System & Networking: DNS, HTTP/ HTTPS, Linux/ Unix,Postgresql DB,SSL/ TLS, TCP/ IP,Windows DB,Windows Server

Certification

  • VMware Cloud on AWS certified Master Specialist
  • Microsoft Certified- Azure Fundamentals
  • Microsoft certified- Azure Administrator Associate
  • Avaya Aura Contact Center Specialist
  • Google Cloud Digital Leader
  • Google Associate Cloud Engineer

Timeline

Specialist Technical Network

Bell Canada
01.2017 - Current

Avaya Backbone Engineer

Innovatia
06.2016 - 10.2016

Master of Science - Internetworking

Dalhousie University

Bachelor Of Technology - Electronics And Communications Engineering

Punjab Technical University

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Sahil Nagpal