SAHIL LAKHA
Edmonton,AB
Summary
Motivated professional with proven track record of providing exceptional customer service, exceeding sales goals, and managing inventory. Possesses excellent communication, problem-solving, and organizational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ASSOCIATE
Amazon
Acheson, AB
04.2023 - Current
- Inventoried stock and cleared Jams quickly and safely as a Jam expert.
- Bagged and packaged purchases and wrapped gifts.
- Generated ideas for innovative solutions that improved operational efficiency as a PG( process Guide).
- Trained new hiring associates within different process paths as an Ambassador.
Assistant Manager
Dairy Queen
Edmonton
09.2021 - 03.2024
- Resolved customer complaints quickly and professionally while maintaining high standards of customer satisfaction
- Ensured all safety regulations were met according to local health codes and standards
- Monitored food preparation processes to ensure quality, freshness, and timeliness of meals served
- Trained new employees on proper sanitation techniques and safety protocols for handling food items.
Education
Business Management - Management
NAIT
Edmonton, AB04.2021
Skills
- Customer Service
- New Hire Training
- MS Office
- Order Fulfillment
- Process Improvement
Languages
English
Native or Bilingual
Certification
- Driving license
- Security guard
Timeline
ASSOCIATE
Amazon
04.2023 - Current
Assistant Manager
Dairy Queen
09.2021 - 03.2024
Business Management - Management
NAIT