Sahil Kumar
Toronto,ON
Summary
Experienced security professional with a proven background in investigations and security operations. Proficient in Incident writing , with hands-on experience in loss and prevention security, event security. Highly organized, detail-oriented, and skilled in time management. Over 2 years of security experience, eager to enhance safety across organization-affiliated sites.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Loss Prevention Specialist
Black Bird Security
Toronto
11.2021 - 11.2023
.
- Investigated customer complaints related to fraud and identity theft issues promptly and thoroughly.
- Inspected merchandise for compliance with theft prevention policies.
- Maintained records of incidents, including employee violations and customer complaints.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
Event Security Guard
Star Security
05.2021 - 11.2021
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Identified suspicious activity to determine appropriate response.
- Provided friendly and professional assistance to employees, visitors and customers.
- Recognized by management for providing exceptional customer service.
- Routinely inspected equipment used at events for damage or malfunctioning components.
Education
Graduate Certificate - Agri-Business Management
Fanshawe College
05.2022
Graduate Certificate - Human Resource Management
Centennial College
Skills
- Customer Service
- Interpersonal Communication
- CCTV monitoring
- People Management
- Emergency Management
- Foot patrol - inside and outside of the facility
- Deter and manage trespassing
- Incident report writing
- Investigation and Interrogation
- CCTV Systems
- Store Audits
- Access Control
- Loss Prevention Goals Monitoring
- Security Systems Expertise
Certification
- Valid Security Guard License
- First aid and CPR Certificate
- Smart Serve
- Use of Force
Volunteer And Community Engagement
Canadian blood services, 05/2021, Present
Timeline
Loss Prevention Specialist
Black Bird Security
11.2021 - 11.2023
Event Security Guard
Star Security
05.2021 - 11.2021
Graduate Certificate - Agri-Business Management
Fanshawe College
Graduate Certificate - Human Resource Management
Centennial College
Similar Profiles
Vanshprit SharmaVanshprit Sharma
Night Security Guard at Black Bird SecurityNight Security Guard at Black Bird Security
Aaaa CvhAaaa Cvh
Security Officer at Black Bird SecuritySecurity Officer at Black Bird Security
Mbabazi FaridahMbabazi Faridah
Residential Security Officer at BLACK BIRD SECURITYResidential Security Officer at BLACK BIRD SECURITY
KANWAR DHESIKANWAR DHESI
Loss Prevention Officer at Black Bird SecurityLoss Prevention Officer at Black Bird Security
Sinthuja VijayarajSinthuja Vijayaraj
Intern Waitress at Cibo Wine BarIntern Waitress at Cibo Wine Bar