Summary
Overview
Work History
Education
Skills
Interest and languages
Timeline
Generic

Sahil Kumar

Surrey,BC

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Overview

2
2
years of professional experience

Work History

Warehouse Associate

Precession Laboratories
01.2023 - 06.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Customer Service Representative

Fusion BPO
09.2021 - 12.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Sales Executive

Teleperformance
01.2021 - 09.2021
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Education

BBA - Commerce And Business Administration

Acsenda School of Management
Vancouver, BC
04.2026

Skills

  • Supply Tracking
  • Complex Problem-Solving
  • Shipping and Receiving
  • Merchandise Requisition
  • Product Promotion
  • Promotional Support
  • Policy and Procedure Adherence
  • Active Listening
  • System Implementation
  • Restock Shelves
  • Solution Optimization
  • Sales and Marketing
  • Goals and Performance

Interest and languages

Interest - volleyball, cricket, self introspection, travelling 

Languages - English, Hindi, Punjabi (proficient level)

Timeline

Warehouse Associate

Precession Laboratories
01.2023 - 06.2023

Customer Service Representative

Fusion BPO
09.2021 - 12.2022

Sales Executive

Teleperformance
01.2021 - 09.2021

BBA - Commerce And Business Administration

Acsenda School of Management

Similar Profiles

CREATE PROFILE
Sahil Kumar