Sahil Jaglan
Thunder Bay,ON
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
1
1
year of professional experience
Work History
Manager
Subway
Thunder Bay, Ontario
09.2023 - Current
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Recruited and hired qualified candidates to fill open positions.
- Trained employees on additional job positions to maintain coverage of roles.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Education
High School Diploma -
Confederation College of Applied Arts And Technology
Thunder Bay, None08-2023
Bachelor of Technology -
MUIT
Noida, India05-2020
Bachelor of Science - Biophysics
Panjab University
Chandigarh, India05-2016
Skills
- Marketing
- Team leadership
- Sales techniques
- Task delegation
- Key performance indicators
- Customer relationship management (CRM)
- Documentation and reporting
- Staff training and development
- Sales management
- Clear communication
- Operations management
- Customer service
- Employee onboarding
Languages
English
Professional
Timeline
Manager
Subway
09.2023 - Current
High School Diploma -
Confederation College of Applied Arts And Technology
Bachelor of Technology -
MUIT
Bachelor of Science - Biophysics
Panjab University
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