Sahil Dhaliwal
Edmonton,AB
Summary
Driven Heavy Duty Mechanic Apprentice with experience at Sanjel Energy Services, adept in equipment monitoring and effective communication. Excelled in assisting with complex repairs and conducting preventative maintenance, ensuring vehicle compliance and enhancing operational efficiency. Demonstrated adaptability and problem-solving skills, contributing to significant maintenance success.
Overview
2
2
years of professional experience
Work History
Heavy Duty Mechanic Apprentice
Sanjel Energy Services
02.2022 - 04.2024
- Preserved valuable company resources by properly maintaining tools, shop equipment, and vehicles according to established guidelines.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Responded proactively and positively to rapid change.
- Contributed to customer satisfaction with timely completion of repair jobs, meeting or exceeding expectations for quality workmanship.
- Streamlined workflow by maintaining a clean and organized work area, ensuring easy access to tools and parts.
- Reduced downtime for heavy machinery by performing preventative maintenance tasks on a consistent schedule.
Education
Heavy Duty Mechanic
NAIT
Edmonton, AB2026
High School Diploma -
W.P WAGNER HIGH SCHOOL
Edmonton, AB2022
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Product Knowledge
- Team Development
- Customer Education
- Sales expertise
- Store maintenance
- Hand and power tools
- Troubleshooting skills
- Repair work
- Reliability
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Heavy Duty Mechanic Apprentice
Sanjel Energy Services
02.2022 - 04.2024
Heavy Duty Mechanic
NAIT
High School Diploma -
W.P WAGNER HIGH SCHOOL
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