Summary
Overview
Work History
Education
Skills
Timeline
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Sahil Bhatia

Mississauga,ON

Summary

Motivated and detail oriented professional with a strong ability to assess client needs and deliver tailored financial solutions. Known for a collaborative team spirit and a commitment to delivering exceptional customer service. Currently pursuing the IFIC and PMP certifications to deepen industry knowledge and enhance project management skills. Recognized for a strong work ethic, adaptability, and a drive to grow within the banking industry.

Overview

2
2
years of professional experience

Work History

Lead Customer Service Representative

Avis Car Rental
Etobicoke, Ontario
12.2023 - 06.2025
  • Executed booking and transaction processes with precision, contributing to a 15% improvement in inventory efficiency.
  • Maintained safety stock levels to manage unpredictable demand, reducing lost sales by 20%.
  • Collaborated with partner branches to address operational issues, supporting a 95% reservation fulfillment rate.
  • Supported internal and external partners by validating client requests and ensuring procedural compliance.

Building Operations Attendant

Maple Leaf Sports & Entertainment
Toronto, Ontario
09.2023 - 06.2025
  • Providing exceptional assistance to fans attending concerts, Toronto Maple Leafs hockey games, and Toronto Raptors basketball games at venues such as Scotiabank Arena, BMO Field, and CocaCola Coliseum, addressing inquiries and guiding them around the arena. Efficiently scanning and validating tickets for diverse events, ensuring smooth entry for patrons across different venues.
  • Maintaining clear communication with fans and colleagues to resolve issues promptly, adapting to the unique atmosphere of each event and venue. Collaborating with staff to address seating conflicts and ensure a safe event environment, contributing to the success of events ranging from concerts to sports games.

League Ambassador

Jam Sports
Toronto, Ontario
05.2023 - 06.2025
  • Encouraging people to participate and organize sporting events by giving a platform of weekly leagues to people to showcase their sporty spirits and setting up equipment for 12 or more sports.
  • Managing the company's social media accounts. Communicating with 100+ players every day. Focused on building up qualities like teamwork, sportsmanship, physical fitness, mental well-being, and social interaction by organizing recreational sports activities.

Education

Post-Graduate Certificate - Advertising And Account Management

Sheridan College
Mississauga, ON
12-2024

Post-Graduate Certificate - Project Management

Sheridan College
Mississauga, ON
12-2023

Bachelor of Arts - Economics

Pandit Deendayal Petroleum University
Gandhinagar, Gujarat
05-2019

Skills

  • Project management
  • Digital marketing
  • Data analysis
  • Customer service
  • Supply chain management
  • Financial forecasting

Timeline

Lead Customer Service Representative

Avis Car Rental
12.2023 - 06.2025

Building Operations Attendant

Maple Leaf Sports & Entertainment
09.2023 - 06.2025

League Ambassador

Jam Sports
05.2023 - 06.2025

Post-Graduate Certificate - Advertising And Account Management

Sheridan College

Post-Graduate Certificate - Project Management

Sheridan College

Bachelor of Arts - Economics

Pandit Deendayal Petroleum University

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Sahil Bhatia