Summary
Overview
Work history
Education
Skills
Languages
Certification
Hobbies
Timeline
Generic

Sahil Bhanwadiya

Hounslow,United Kingdom

Summary

I aspire to pursue a career in Hotel Management by utilizing my proficient management skills to grow mutually with the organization. I am seeking an opportunity to join a challenging work environment that can help me enhance my skills and provide opportunities for career development, growth, and security. My goal is to learn and grow alongside the organization by utilizing my potential to the fullest.

Overview

8
8
years of professional experience
1
1
Certification

Work history

F &B and Front Office (Intern / Trainne

ITC Fortune Select Dasve Lavasa
Pune, India
05.2015 - 08.2016
  • Maintained an organized desk area, adding to the welcoming environment of the hotel.
  • Managing all front desk operations as arranged bookings and handled special requests for hotel customers.
  • Tracked guest satisfaction surveys and maximized guest response using a tracking system and management tools for scheduling and cost control.

Assistant Restaurant Manager, F&B Manager

Congo, Lubumbashi Hotel
Lubumashi, DRC Congo
08.2018 - 08.2021
  • Encouraged feedback from restaurant customers, using insights to implement positive process changes.
  • Quickly identified problem situations, skillfully resolving incidents to maintain the satisfaction of involved parties.
  • Organized special events and functions, including receptions, parties and corporate lunches.
  • Recognized and formally acknowledged outstanding staff performance, boosting team morale and productivity.


F&B Associate, B Associate

UK Sheraton hotel
London, United Kingdom
06.2022 - 06.2023
  • Listened to guest complaints and worked with kitchen staff or management to resolve issues.
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.

Housekeeping

Goa, Resort De Alturas
Goa, India
07.2017 - 12.2017
  • Cleaned and disinfected rooms and communal areas to deliver first-class facilities.
  • Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction.
  • Onboarded new personnel to maximize quality of service and performance.
  • Managed team schedule to deliver cleaning consistent with check-in and departure times.
  • Audited rooms after cleaning to check cleanliness standards.

F&B Supervisor

Copthorne Hotels Slough Windsor
Slough , United Kingdom
06.2023 - Current
  • To assist the F&B/M&E team as well as welcome our guests to the outlets in a warm and friendly manner and attend to their needs throughout their stay.
  • To implement the consistent delivery of excellent customer service.
  • Ensure that the department creates a professional impression on customers and team members.
  • To assist in the planning and organization of F&B (where assigned) operation on a daily basis to ensure its smooth running.
  • To protect Company interests by looking after all Company property, ensuring that all fixtures and fittings are maintained to the highest possible standards.
  • Ensure that all subordinates use the ADP time management system, for payroll purposes and that you or your manager check these off.
  • Ensure you and all employees attend relevant training as scheduled.
  • To be familiar with the role of the Health & Safety Committee, to support and direct your department’s representative to ensure compliance with all Health & Safety policies.
  • To comply with all legislation; Weights & Measures: responsible for stock control and monthly stock inventory, Trade Description, Health & Safety and Fire Precautions.
  • In the absence of your manager ensure all outlets under your jurisdiction operate at the maximum efficiency.

Education

Msc management - Management

BPP University
London, United Kingdom
04.2022

Bachelor of Hotel Management - Catering Technology

Tuli College of Hotel Management
Nagpure, Maharashtra
05.2018

H.S.C - Commerce

Jajoo Junior College of Commerce
Yavatmal, Maharashtra
03.2014

School -

CRPF Public School
Hyderabad, Andhra Pradesh
04.2012

Skills

  • The management
  • Good listener
  • Leadership
  • Motivator
  • Basic knowledge of computers

Languages

English
Proficient
C2
Hindi
Proficient
C2
French
Beginner
A1

Certification

  • State level marathon
  • Training -2012

Hobbies

  • Volunteering
  • Event Organizing
  • Sports
  • Cooking or Baking
  • Community Involvement

Timeline

F&B Supervisor

Copthorne Hotels Slough Windsor
06.2023 - Current

F&B Associate, B Associate

UK Sheraton hotel
06.2022 - 06.2023

Assistant Restaurant Manager, F&B Manager

Congo, Lubumbashi Hotel
08.2018 - 08.2021

Housekeeping

Goa, Resort De Alturas
07.2017 - 12.2017

F &B and Front Office (Intern / Trainne

ITC Fortune Select Dasve Lavasa
05.2015 - 08.2016

Msc management - Management

BPP University

Bachelor of Hotel Management - Catering Technology

Tuli College of Hotel Management

H.S.C - Commerce

Jajoo Junior College of Commerce

School -

CRPF Public School

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