SAHIL
Lillooet,BC
Summary
Dynamic and results-driven professional with 5 years of experience in Customer Service. Proven track record of exceeding expectations in industry standards, including sufficient knowledge of tools. Possesses a strong ability such as problem-solving, leadership, or communication, coupled with a keen eye for detail and a dedication to excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hitch Installer
Uhaul Moving And Storage
Vancouver, BC
08.2022 - Current
- Inspected installations to check for functionality and maintain customer satisfaction.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Calculated materials and time needed for each job.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
Shift Supervisor
The Dome Sports Lounge
Vancouver, BC
03.2021 - 10.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Concierge
True Canadian Security Corp.
Vancouver, BC
05.2018 - 08.2020
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Maintained high level of professionalism and discretion when dealing with guests.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
Education
BBA - Business Administration
Capilano University
North Vancouver, BC04.2021
Skills
- Attention to Detail
- Time Management
- Positive Attitude
- Power Tool Operation
- Equipment Installation
- Teamwork and Collaboration
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
- Occupational First Aid Level 1, Work Safe BC - 15 Dec 2026
- Driver License - Class 5
- Security Worker License
Timeline
Hitch Installer
Uhaul Moving And Storage
08.2022 - Current
Shift Supervisor
The Dome Sports Lounge
03.2021 - 10.2022
Concierge
True Canadian Security Corp.
05.2018 - 08.2020
BBA - Business Administration
Capilano University