Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
2
2
years of professional experience
Work History
Operations Manager
Gatsby Valet - The West Egg Group
07.2023 - 01.2024
Created weekly reports outlining store activity, including sales figures, expenses on 5-day business schedule
Developed 2 -3 promotional campaigns aimed at increasing sales volumes
Coordinated with vendors to negotiate pricing contracts as well as delivery schedules with small shop owners
Store Associate / Scheduler
Shoppers Drug Mart
09.2022 - 08.2023
Supervised day-to-day operations for day business hours ensuring safety protocols are followed at all times.
Streamlined store operations by organizing merchandise displays and restocking shelves promptly with all planograms initiated.
Contributed to loss prevention efforts by monitoring store activity closely during shifts and helped catch or prevent at least 1-2 thefts
OPERATIONS ADVISOR
Fedex Auto Transport
08.2021 - 08.2022
Maintained up-to-date records of operational activities using 1 -2 databases or specialized software programs
Developed training materials for 5 - 7 new employees to ensure thorough understanding of their roles and responsibilities.
Improved operational efficiency by identifying bottlenecks and implementing process improvements.