Sahiba Sahiba
Mississauga,ON
Summary
Detail-oriented Administrative and Operations Professional with a strong background in financial services and client support. Experienced in coordinating meetings, managing documentation, and delivering world-class service in banking and corporate environments. Skilled at balancing compliance requirements with a warm, professional client approach. Proficient in Microsoft Office Suite with proven ability to streamline processes, support advisory teams, and foster long-term client relationships.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Administrative Specialist
HS Contracting and Renovation INC.
Toronto, Ontario
12.2023 - Current
- Foster positive client relationships by responding promptly to inquiries and ensuring accurate case documentation.
- Manage schedules, appointments, and travel for executives, ensuring seamless meeting coordination.
- Enhance team productivity by providing day-to-day administrative support and process optimization.
- Maintain organized client files and office documentation in compliance with company policies.
- Supported recruitment processes including candidate screenings and interviews.
Operations Officer
TD Bank Financial Group
Mississauga, Ontario
02.2023 - 11.2023
- Delivered high-quality client service by resolving inquiries on accounts, transactions, and documentation.
- Processed transactions requiring regulatory compliance across multiple jurisdictions with accuracy and attention to detail.
- Updated and published Standard Operating Procedures (SOPs) to improve efficiency and clarity across teams.
- Collaborated with internal departments to resolve client issues, ensuring smooth client onboarding and service.
- Maintained accurate reporting and contributed to risk management within defined business parameters.
Financial Analyst
Department Of Premier And Cabinet
Melbourne, Australia
03.2021 - 10.2022
- Collected and analyzed financial data to produce accurate forecasts, reports, and investment recommendations.
- Supported senior decision-making with financial performance evaluations and budget justifications.
- Coordinated with financial advisors to develop long-term strategies aligned with compliance requirements.
Education
Professional Year - Accounting
Monash University
Melbourne 11.2018 - 10.2019
Master of Accountancy - Accounting And Finance
La Trobe University
Melbourne, VIC 08.2015 - 09.2018
BBA - Accounting And Business Management
University of Bradford
Bradford Uk 09.2011 - 11.2014
Skills
- Client Service & Relationship Management
- Meeting & Calendar Coordination
- Account Onboarding & Documentation
- Compliance & Regulatory Support
- Communication & Problem Resolution
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Data Entry & Reporting Accuracy
- Time Management & Organization
- Social Media & Marketing Support
Timeline
Administrative Specialist
HS Contracting and Renovation INC.
12.2023 - Current
Operations Officer
TD Bank Financial Group
02.2023 - 11.2023
Financial Analyst
Department Of Premier And Cabinet
03.2021 - 10.2022
Professional Year - Accounting
Monash University
11.2018 - 10.2019
Master of Accountancy - Accounting And Finance
La Trobe University
08.2015 - 09.2018
BBA - Accounting And Business Management
University of Bradford
09.2011 - 11.2014
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