Sahib Khanna
Brampton
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Newspaper Carrier
The Mississauga News
01.2012 - 04.2024
- Collect Newspaper Bundles Weekly, Insert and Deliver to designated routes on Wednesdays & Thursdays
- Maintained punctual delivery times for consistent customer service experience.
- Distributed papers in various weather conditions during early morning.
- Provided exceptional customer service, responding promptly to inquiries or requests from clients.
- Handled distribution-related tasks such as sorting, bundling, and labeling newspapers accurately for efficient delivery.
- Ensured safe driving practices while driving through various weather conditions and road situations within my place of delivery.
- Managed time efficiently to accommodate unexpected challenges or delays in the delivery process.
Online E-Commerce Personal Business
Shopify
02.2021 - 12.2022
- Selling Clothing Articles, along with Winter wear (i.e., Jackets, snow pants, heated jackets, etc.)
- Listened to feedback from served customers to discern service problems and positively shape future services being delivered to customers.
- Completed required paperwork, logs and other documentation according to internal policies to accurately track sales and deliveries completed.
- Maintained high satisfaction ratings by completing orders quickly and making a high variety of good selections for customers.
COVID-19 Screener
Brampton Civic Hospital
02.2021 - 02.2022
- Company Overview: COVID-19 Screener (Pandemic Volunteer)
- 3 Times Per week, 4 Hours Per Shift (6 AM to 10 AM)
- COVID-19 Screener
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
- Assisted with in-person patient registration and processing.
Inventory Manager/ Coordinator
Halton Region/ Altis Recruitment
06.2021 - 09.2021
- Created and updated regular inventory reports and records.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Labeled, organized and located inventory items in on shelves, ensuring the most used medical supplies are in stock and ordering in more supplies to keep up to date with demand of the clinic delivering covid 19 vaccines.
- Coordinated driver dispatch to accomplish daily delivery requirements on time
- Screened patients for covid-19 symptoms and coordinated in which area they must go for their vaccination.
Event Organizer
Harvest Events & Catering
01.2018 - 08.2018
- Help organize and plan events, (Food Orders, Setup Venues (Tables, Cutlery, Plating), Setup Electronics (Speaker Systems, Computer Systems)
- Greet guests upon arrival ensuring they are aware of where all food is and helped with setting up various eats on tables for guests to help themselves to.
Education
B.SC. DEGREE - BIOMEDICAL SCIENCES
YORK UNIVERSITY
06.2025
ONTARIO HIGH SCHOOL DIPLOMA (OSSD) -
LINCOLN M ALEXANDER SS
06.2020
Skills
- Proficient in Microsoft Office
- Proficient in Computers
- Computer Repair
- Customer service
- Appointment scheduling
- Patient confidentiality
- Multitasking and organization
- Data entry
- Team collaboration
- Patient registration
- Phone and email etiquette
Languages
English
Native or Bilingual
Hindi
Professional Working
Punjabi
Professional Working
Timeline
Inventory Manager/ Coordinator
Halton Region/ Altis Recruitment
06.2021 - 09.2021
Online E-Commerce Personal Business
Shopify
02.2021 - 12.2022
COVID-19 Screener
Brampton Civic Hospital
02.2021 - 02.2022
Event Organizer
Harvest Events & Catering
01.2018 - 08.2018
Newspaper Carrier
The Mississauga News
01.2012 - 04.2024
B.SC. DEGREE - BIOMEDICAL SCIENCES
YORK UNIVERSITY
ONTARIO HIGH SCHOOL DIPLOMA (OSSD) -
LINCOLN M ALEXANDER SS
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