Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sahel Niliaram

Vancouver,BC

Summary

Proven Server at Khaghan Restaurant, adept in guest engagement and exceptional customer service, enhanced dining experiences through efficient multitasking and strong work ethic. Skillfully managed POS systems and resolved customer issues, fostering repeat business. Collaborated effectively with teams, ensuring timely order delivery and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Server

Khaghan Resturant
06.2024 - 07.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Server

Khaki Resturant
12.2023 - 01.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Reduced wait times for diners through effective communication between front-of-house and back-of-house teams during peak hours.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

Bachelor of Science - Accounting And Finance

Payam Noor
Karaj
02.2014

Skills

  • Strong Work Ethic
  • Guest Engagement
  • Exceptional customer service
  • Safe Food Handling

Languages

English
Limited Working
Persian
Native or Bilingual

Timeline

Server

Khaghan Resturant
06.2024 - 07.2024

Server

Khaki Resturant
12.2023 - 01.2024

Bachelor of Science - Accounting And Finance

Payam Noor

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Sahel Niliaram