Sahel Ahmed
Vancouver,BC
Summary
Energetic and ambitious individual with a mature and responsible approach to tasks and situations. Collaborates effectively with others to achieve objectives within specified timelines, always striving for excellence.
Overview
4
4
years of professional experience
Work History
Passenger Assistance Agent
GAT
Vancouver, BC
07.2023 - Current
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Increased customer satisfaction with personalized follow-up strategies.
Business Development Executive
Sotota Traders
Sylhet, Bangladesh
09.2021 - 05.2023
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
Intern
Pubali Bank Limited
02.2021 - 04.2021
- Working in Loan And General Banking Sector
- Meeting with individual investors, investment institutes, and numerous corporate clients as part of my job responsibility
- Maintain reports of services performed, profit, and budget information
Education
Master of Business Administration - Human Resource Management
University Canada West
Vancouver, BC12.2024
Bachelor of Business Administration - Accounting, Management Information System
Bangladesh University of Professionals
12.2020
Higher Secondary Certificate -
SCHOLARSHOME
12.2016
Secondary School Certificate -
SCHOLARSHOME
12.2014
Skills
- MS Word
- MS PowerPoint
- MS Excel
Awards
- Annual Essay Competition, 1st Runner-Up, 2020
- Annual Debate Competition, Best Debater Award, 2018
- B.T.R.I Research Paper and Presentation Competition, Finalist Team, 2018
Cocurricularandvoluntaryactivities
- AIBA Business Club, Treasurer, Executive Board 2020-21, Fund and sponsor management., Strategic decision making., Collaborating with different external bodies and partnerships.
- AIBA Debate Club, General Secretary, Executive Board 2020-21, Arranging debate competitions.
Workshopandconference
- Leaving no Micro Merchants Behind in Digital Era in Bangladesh, United Nations Capital and Development Fund, 2021
- Case Solving Aesthetics, AIBA Business Club, 2018
- Volunteer for Bangladesh, The great kindness challenge '17, 2017
- Workshop Skill Development Academy New Zealand WSDA, Career Festival on Academic and Career Skill, 2017
Languages
English
Full Professional
Bengali
Native or Bilingual
Timeline
Passenger Assistance Agent
GAT
07.2023 - Current
Business Development Executive
Sotota Traders
09.2021 - 05.2023
Intern
Pubali Bank Limited
02.2021 - 04.2021
Bachelor of Business Administration - Accounting, Management Information System
Bangladesh University of Professionals
Higher Secondary Certificate -
SCHOLARSHOME
Secondary School Certificate -
SCHOLARSHOME
Master of Business Administration - Human Resource Management
University Canada West