Sahejveen Kaur
Windsor,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Credit Card Call Center Representative
TD Canada Trust
11.2023 - Current
- Ensured confidentiality of all sensitive information handled during client interactions.
- Managed high volume of inbound and outbound calls with emphasis on customer satisfaction.
- Maintained up-to-date knowledge of product information to assist customers effectively.
- Managed time by prioritizing workload and juggling multiple tasks simultaneously.
Inside Business Development Representative
Reliance Home Comfort
03.2021 - 06.2023
- Coordinating with Marketing teams to identify and resolve issues causing disruptions to the supply chain
- Responsible for handling HVAC operations including service, plumbing and install
- Recorded meeting minutes from weekly meetings for Reliance Peel branch.
- Weekly meetings with Sales managers for improvements and recommendations to improve performance of team targets.
- Also worked as an electrical coordinator by scheduling appointments with ESA, Alectra, Toronto hydro and hydro one for Toronto and Peel and York region.
Education
Post Graduate Diploma - Project Management
Durham College
Oshawa, ON10.2018
Post Graduate Diploma - Info System Security-Computers And Networking
Durham College
Oshawa, ON10.2017
Skills
- Time Management ,
- Problem Solving ,
- Active Listening,
- Communication skills and Project management skills
Certification
CAPM (Certified Associate in Project Management)
Timeline
Credit Card Call Center Representative
TD Canada Trust
11.2023 - Current
Inside Business Development Representative
Reliance Home Comfort
03.2021 - 06.2023
Post Graduate Diploma - Project Management
Durham College
Post Graduate Diploma - Info System Security-Computers And Networking
Durham College
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