SAHEJ ARORA
Walmart
MISSISSAUGA,ON
1
Language
4
years of professional experience
A Pharmacy Department Manager's objective is to effectively lead and oversee all aspects of pharmacy operations, ensuring optimal patient care, medication safety, and compliance with regulations, while maintaining efficient workflow and profitability within the department; this includes managing staff, inventory, finances, and providing excellent customer service.
Work History
Pharmacy Assistant
1 Month- Knows how to do filling, labeling. input and drop off.
- prescription orders accurately and efficiently using pharmacy management software.
- Processed prescription orders accurately and efficiently using pharmacy management software.
- Educated customers on medication usage and potential side effects, enhancing patient understanding.
- Managed inventory levels, conducting regular stock checks to prevent shortages or overstock situations.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Merchandised over-the-counter goods and rotated stock.
PHARMACY DEPT. MANAGAER
2 Years 8 Months- Manage operations: Oversee the work of pharmacists, technicians, and cashiers
- Order supplies, maintain inventory levels, and keep accurate records to support pharmacy operations
- Oversee workflow of pharmacists, technicians, and cashiers to ensure operational efficiency
- Address customer requests and complaints, ensuring patient safety and satisfaction
- Manage business: Assist with budgeting and financial reporting, and ensure the pharmacy is adequately stocked
- Monitored product displays and overall cleanliness of the pharmacy to enhance customer experience.: Monitor product displays, shelves, and the general appearance of the pharmacy
SALES AND FINANCE ADVISOR
8 Months- Managed incoming customer traffic efficiently at dealership.
- Understanding customer needs and finding them a best fit
- Scheduled appointments for customer visits and consultations.
- Assessed customer needs to recommend optimal vehicle options
- Presenting vehicle and taking customers for test drive.
- Sell almost 15 cars in a month
- Experience in dealer socket and dealer tracker
- Booking an appointment
- Sold an average of 15 vehicles per month
Front Manager
8 Months- Delivered exceptional customer service by warmly greeting clients, visitors, and guests, addressing inquiries, and assisting with their needs to enhance overall experience. Handling administrative tasks such as answering phones, managing emails, scheduling appointments, and maintaining office supplies.
- Facilitated communication between departments to ensure smooth operations and improve information flow.
- Compiled and organized detailed reports of business transactions to ensure accurate financial tracking.
- Prepared reports of business transactions and kept expense accounts
- Proficiency in using office software such as Microsoft Office Suite, email systems, and other relevant software applications. Additionally, familiarity with office equipment such as printers, scanners, and copiers.
Education
HIGH SCHOOL DIPLOMA - TOURISM AND TRAVEL SERVICES
Skills
Pharmacy managers need a variety of skills
including communication
leadership
problem-solving
and customer service. They should also be organized and able to work in a fast-paced environment.
LANGUAGES
ENGLISH-FLUENT