Saheed Okunlola
London,ON
Summary
IT professional with 5+ years of experience developing and implementing security solutions in fast-paced environments. Skilled in IT security and analysis coupled with Technical support experience with proven history of delivering exceptional risk management support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social and Community Service Worker
Humana CS
London, ON
06.2023 - Current
- Established strong rapport with clients through empathetic listening skills, leading to higher levels of trust between individuals served.
- Promoted inclusivity by developing culturally sensitive programming tailored to meet the unique needs of our clients .
- Developed and implemented strategic plans, guiding the organization toward sustainable growth and increased impact within the community.
- Managed budgets effectively, ensuring optimal use of funds for various programs and services offered by the organization for the individuals.
- Spearheaded advocacy efforts on behalf of underrepresented individuals , amplifying their voices within decision-making processes.
- Cultivated strong network of providers delivering necessary assistance to Humana community.
Cyber Security Analyst (Ptime)
BeeSpeed Technologies
04.2021 - 06.2023
- Collaborated with IT teams to integrate security measures into the development and deployment of new applications.
- Improved incident response times by developing and maintaining cybersecurity playbooks for common attack scenarios.
- Performed regular reviews of user access rights, minimizing the risk posed by insider threats or compromised accounts.
- Leveraged cutting-edge cybersecurity tools and technologies for continuous monitoring and protection of IT infrastructure.
- Led cybersecurity awareness training sessions, increasing staff vigilance against phishing and social engineering attacks.
- Optimized security monitoring processes by implementing automated tools for real-time threat detection and analysis.
- Enhanced network security by implementing advanced threat detection and prevention systems.
Computer System Analyst
Saomax Engineering LTD
07.2020 - 02.2023
- Conducted training sessions to enhance end-user proficiency in software functionality.
- Analyzed complex data sets to identify trends, enabling informed business decisions that drove company growth.
- Troubleshot technical issues quickly and efficiently, minimizing disruption to daily operations while maintaining high levels of customer satisfaction.
- Maintained strict adherence to industry best practices for software development methodologies such as Agile or Scrum, delivering consistently high-quality results.
- Spearheaded the creation of comprehensive documentation, ensuring smooth knowledge transfer among team members.
- Trained end-users on software functionality, empowering them to confidently navigate new systems with ease.
- Enhanced data security with thorough risk assessments and vulnerability testing.
- Evaluated vendor proposals for hardware and software procurement, selecting the most cost-effective options without compromising quality or performance.
- Facilitated communication between IT departments and key stakeholders, ensuring all parties were kept up-to-date on project progress and critical information was disseminated effectively.
- Communicated and explained business requirements to team members to understand and implement functional demands.
Technical Support Officer
Nigeria Postal Service (HQ)
01.2019 - 03.2020
- Retained existing clients and developed 300 new accounts by extending high quality and efficient support service.
- Devised solutions to operations issues related to employee computers and DAS ( Digital address system), working closely via phone, email, live chat and web teleconference.
- Analyzed and developed service goals for in-bound call center.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Increased customer satisfaction ratings to 15% by swift troubleshooting and solving ticket problems and escalating issues when needed.
- Configured hardware, devices and software to set up work stations for employees.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Patched software and installed new versions to eliminate security problems and protect data.
Education
Security Engineer Learning Path. Certificate.
TRYHACKME
UK04.2025
PG Certificate - A. Operations Management
Fanshawe College of Applied Arts And Technology
London, ON01.2024
Scrum Master
International Scrum Institute
10.2023
CERTIFICATE - SOC
TRYHACKME
London, UK03.2023
Bachelor of Engineering - Computer Engineering
Federal University Oye-Ekiti
Ekiti2019
Skills
- Analytical and Critical Thinker
- Ticketing software (Jira,Zendesk)
- Troubleshooting and Diagnosing
- Teamwork and Collaboration
- Network security & Traffic analysis
- Intrusion Detection
- Incident Response
- Compliance Monitoring
- Network Security
- Incident Response Management
- Vulnerability Assessment
- Security Operations Center
- Log Analysis
- SIEM management
- Microsoft Hyper-V Server
- Risk assessment
- Phishing detection
- Network security
- Log analysis
- Security operations center
Certification
- CompTia A+
- Microsoft Azure Administrator
- Google Technical support certificate
- SAP Cybersecurity Engineering Virtual Internship.
Timeline
Social and Community Service Worker
Humana CS
06.2023 - Current
Cyber Security Analyst (Ptime)
BeeSpeed Technologies
04.2021 - 06.2023
Computer System Analyst
Saomax Engineering LTD
07.2020 - 02.2023
Technical Support Officer
Nigeria Postal Service (HQ)
01.2019 - 03.2020
PG Certificate - A. Operations Management
Fanshawe College of Applied Arts And Technology
CERTIFICATE - SOC
TRYHACKME
Bachelor of Engineering - Computer Engineering
Federal University Oye-Ekiti
Security Engineer Learning Path. Certificate.
TRYHACKME
Scrum Master
International Scrum Institute