Sahba Sahraeian
Vancouver,BC
Summary
Dedicated and personable Flight Attendant with over 3 years of experience in ensuring passenger safety, comfort, and satisfaction. Skilled in delivering exceptional customer service, managing in-flight emergencies, and fostering a positive travel experience.
Adept at working in diverse and multicultural environments with proficiency in English and Persian languages.
Committed to maintaining the highest standards of safety and professionalism.
Feel free to adjust the years of experience and the languages you are proficient in to match your qualifications.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Flight Attendant
Iran AirTour Airline
07.2020 - 11.2023
•Possess the ability to effectively motivate and train high performance economy and business class cabin crew in the delivery of innovative
in-flight services to achieve passenger satisfaction and to encourage adherence to service and safety standards.
•Skilled in the execution of pre-flight checks, with a commitment to maintaining aircraft equipment and cleanliness, facilitating on-board request’s, and delivering key passenger announcements.
•Applies excellent communication skills when dealing with passengers, ensuring pilot wellbeing and when resolving inflight issue to achieve the delivery of high-quality standards.
•Attend regular pre-flight briefings in order to receive the assigned working positions for each flight.
•Perform pre-flight checks pertaining to equipment safety, the cleanliness of the aircraft, the availability of on-board refreshments and special requests and first aid equipment.
•Respond to passengers with special requirements such as special meal requests, accessibility or communication challenges, wheelchairs, VIPs, frequent flyer passengers, and infant seat requirements.
•Swiftly and diplomatically resolve any seating issues before preparation for take-off.
•Deliver clear and timely announcements when required and deal with medical situations in a discrete and professional manner whilst keeping the situation and passenger calm and reassured.
Education
University Degree - Physical Education
Islamic Azad University(IAU)
Tehran, Iran07.2021
Skills
Customer / Guest Service
Passenger Satisfaction
Aircraft Safety Standards
Pre-Flight Checks
In-Flight Services
Social Selling
Body language
First Aid
Certification
Aircraft Type Certificate:
Airbus 300-600 / 310
Boeing MD 82-83
Languages
English / Fluent
Persian / Native
Additional Information
4 year experience at swimming.
Timeline
Flight Attendant
Iran AirTour Airline
07.2020 - 11.2023
University Degree - Physical Education
Islamic Azad University(IAU)
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