Sahar Sadat Hosseini Khandabi
Aurora,ON
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
24
24
years of professional experience
Work History
Cashier
Laura Canada
Vaughan, Ontario
01.2023 - 02.2024
- Learned roles of other departments to provide coverage and keep store operational.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Answered phone calls to assist customers with questions and orders.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed sales transactions to prevent long customer wait times.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer inquiries regarding store policies and procedures.
- Collected payments and provided accurate change.
Medical Office Assistant
Northgate medical clinic
Toronto, Ontario
09.2023 - 11.2023
- Assisted physicians with finalizing reports, speeches or presentations.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Registered patients and scheduled appointments.
- Communicated effectively with other healthcare staff members regarding patient care plans.
Bank Teller
Tejarat Bank
Te, Ontario
05.2000 - 01.2022
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Maintained confidentiality of bank records, transactions and customer information.
- Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.
Education
Master of Science - Insurance Management
Tehran Jonob Azad University
Tehran09-2027
Skills
- Risk assessment
- Policy writing
- Data analysis
- Customer relationship management
Languages
Persian
First Language
English
Advanced (C1)
C1
Timeline
Medical Office Assistant
Northgate medical clinic
09.2023 - 11.2023
Cashier
Laura Canada
01.2023 - 02.2024
Bank Teller
Tejarat Bank
05.2000 - 01.2022
Master of Science - Insurance Management
Tehran Jonob Azad University