Dedicated and personable customer service professional with experience in hospitality and retail environments. Eager to leverage strong communication skills and a customer-focused approach to enhance client satisfaction and support team success.
Overview
2021
2021
years of professional experience
Work History
Warehouse Worker
Amazon
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as Number pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
Sorter
Suez Waste Management
Edmonton, AB
01.2020 - 07.2020
Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
Stacked items according to weights, sizes, types, and picking priorities.
Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
Education
Safety Training: First Aid /CPR Level C - Common Safety Orientation, WHMIS
CSTS 2020
High School Diploma -
Horseed High School
Uganda
01.2018
Skills
Excellent verbal and written communication skills
Strong problem-solving abilities
Proficient in handling customer inquiries and complaints
Ability to work independently and as part of a team
Familiarity with point-of-sale systems and inventory management
Strong attention to detail and organizational skills
Ability to adapt quickly in fast-paced environments
Commitment to delivering exceptional customer service
Languages
English
Elementary
Timeline
Sorter
Suez Waste Management
01.2020 - 07.2020
Safety Training: First Aid /CPR Level C - Common Safety Orientation, WHMIS