Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Personal Information
Certification
Timeline
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Sahara Ghavam Shirazi

Coquitlam,BC

Summary

Experienced bakery professional with expertise in cake decoration, bakery management, and team leadership. Skilled in overseeing bakery operations, managing high-volume orders, and creating custom pastries. Demonstrates the ability to train and lead staff while ensuring the delivery of high-quality products and exceptional customer service. Passionate about continuous learning and driving efficiency within bakery operations. Examples of work can be viewed on the Instagram page, SaharaCakeBoutique.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Cake Decorator

SAHARA CAKE BOUTIQUE
01.2012 - Current

Cake Decorator

10+ years of experience in custom cake decoration.

  • Created and decorated custom cakes, including wedding and specialty cakes.
  • Created a variety of unique buttercream flavors, frostings, and fillings for clients.
  • Handled high-volume orders, meeting deadlines and maintaining quality.
  • Trained and mentored 300+ students in cake decorating techniques.

Pastries Operations Manager

SAHARA CAKE BOUTIQUE
01.2012 - 01.2022
  • Delegated responsibilities to 5-10 employees daily and ensured all expectations and goals were met
  • Oversee daily bakery functions from bakery maintenance to creating and building layer cakes
  • Delivered excellent customer service with hundreds of positive reviews on the Instagram page
  • Provided information about different types of cakes and their appropriateness for different occasions
  • Decorate and prepare products for display cases (i.e., cakes, cupcakes, decorated cookies, éclairs, etc.)
  • Handled customer calls, respond to inquiries, and resolved ordering conflicts

Education

Certificate - skill of Confectionary (Grade I)

National Technical & Vocational Training Organization
01.2021

Vocational Competency Certificate -

National Technical & Vocational Training Organization
12.2014

Bachelor's Degree - Electrical Engineering major in Electronics

Azad University of Booshehr
09.2010

Associate Degree - Electrical Technician major in Electronics

Shiraz Passargad Higher Education Institute
09.2007

Skills

  • Team Leadership & Supervision
  • Inventory & Supply Management
  • Baking & Pastry Techniques
  • Staff Training & Development Quality Control & Food Safety
  • Customer Service & Client Consultations
  • Social Media & Digital Marketing (Instagram Management)
  • Time Management & Efficiency
  • Plating and Presentation

Languages

English
Full Professional
Farsi
Native or Bilingual

Affiliations

National Technical & Vocational Training Organization

Personal Information

Title: Pastry Chef, Event Coordinator, Manager

Certification

  • Food Safety Certification
  • Class 5 driver's license (BC, Canada)

Timeline

Cake Decorator

SAHARA CAKE BOUTIQUE
01.2012 - Current

Pastries Operations Manager

SAHARA CAKE BOUTIQUE
01.2012 - 01.2022

Certificate - skill of Confectionary (Grade I)

National Technical & Vocational Training Organization

Vocational Competency Certificate -

National Technical & Vocational Training Organization

Bachelor's Degree - Electrical Engineering major in Electronics

Azad University of Booshehr

Associate Degree - Electrical Technician major in Electronics

Shiraz Passargad Higher Education Institute
Sahara Ghavam Shirazi