Registered Social Service Worker with a track record of success in fieldwork and proactive mindset. Accustomed to fast-paced environments and seeking opportunities to excel in human support services.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Bagel Plus
Toronto, ON
06.2021 - 10.2023
Experience handling food & drinks
Experience handling cash and visa machines via Cashier
Supported managers with digital files and tasks
Hosted customers and assisted waitresses at restaurant tables
Informed customers of upcoming events, holiday specials and price changes
Took extensive customer orders via business phone and in-person for events and catering
Assisted in training new employees with job procedures and policies to maximize team performance
Private Babysitter/Tutor
Maryam Goldman
North York, ON
09.2018 - 11.2019
Monitored children's safety and well-being. Enforced rules to teach good manners and maintain a safe environment.
Assisted children with meal time, dressing and daily activities.
Tutored & Worked closely with children to help develop writing and reading skills.
Cared for children of varying ages and scheduled activities (e.g. playing board games, or reading books)
Followed parent guidelines and maintained strong communication with parents about daily activities, behaviors and related issues.
Worked to keep home areas neat and tidy.
Field Placement Student
Bridging Border with Inmates
Toronto, ON
01.2023 - 04.2023
Studied and worked with lawyers specifically to support and successfully reintegrate incarcerated individuals into society.
Administrative work; recorded and responded to messages and emails to smoothly manage case-related communications.
Connected clients with lawyers, relevant community resources and programs relevant to their case.
Handled support tasks such as scheduling meetings and conducting research to assist lawyers in case management workload
Reviewed and organized legal documents/files into excel spreadsheet forms.
Participated in case management workshops, client interviews, and documenting.
Field Placement Student
For You Telecare Family Services
Toronto, ON
09.2022 - 01.2023
Created Applications for Ontario Trillium Foundation non-profit grants
Collected data and client resources and entered into FUTFS system database.
Phoned and collaborated with community agencies in terms of valuable FUTFS projects.
Ran Youth-focused events and guided participants in completing surveys, forms and fun activities.
Participated in Crisis intervention, LGBTQ support, Anti-violence against women, and youth-suicide prevention programs.
Prepared board displays, infographics and demonstrations for client outreach and FUTFS personal research.
Cancer Support Childcare Volunteer
Nankind
Toronto, ON
12.2023 - Current
Currently in Training
Child Care Volunteer
Arpi Nursery School
Toronto, ON
01.2024 - Current
Ensuring the safety of all children at all times.
Assisting childcare staff with preparing activities and materials for daily tasks.
Assisting with feeding, dressing and daily activities.
Encouraging positive interactions between children while playing together or in group activities.
Monitoring playground areas to ensure that all rules are being followed and that no child is left unattended.
Education
Standard First Aid With Basic Life Support CPR -
Heaven Can Wait First Aid
North York, ON
11.2023
Ontario College Diploma - Social Service Worker
Seneca College of Applied Arts And Technology
North York, ON
08.2023
High School Diploma -
William Lyon Mackenzie Collegiate Institute
Toronto, ON
06.2021
Skills
Fluent in the English and Farsi Language
Great Linguistic and Typing Skills
Confidential documentation and recordkeeping
Teamwork and Staff development
Crisis Intervention and resource identification
Trauma-informed practice
Additional Information
Toronto Police Services: Vulnerable Sector Screen Check