Sahar Hamzehnejad

• Managed internal and external communications, ensuring the hotel’s positive image and brand reputation.

• Developed and maintained relationships with media outlets, influencers, and clients to enhance public perception.

• Handled guest feedback, resolving issues and ensuring customer satisfaction through consistent and professional communication.

• Organized and executed events and promotional activities to boost hotel brand visibility in the local market.

• Led digital marketing campaigns for Snapfood, focusing on online customer acquisition and engagement.

• Managed content creation, social media marketing, and email marketing strategies to promote food delivery services.

• Utilized data analytics to track customer behavior, optimize campaigns, and increase platform usage.

• Coordinated partnerships with local food vendors and restaurants to expand service offerings.

• Worked closely with the product team to ensure marketing strategies were aligned with user experience and business goals.

• Co-founded a successful tourism group with two partners, overseeing all operational aspects of the business, from organizing and planning tours to managing customer relations.

• Delivered exceptional travel services, including itinerary creation, booking accommodations, and transportation management.

• Managed a team of 5+ employees, ensuring smooth communication and effective task delegation to meet client expectations.

• Successfully handled various administrative tasks, including financial planning, budgeting, and reporting to ensure business profitability.

• Developed and executed marketing strategies to enhance hotel visibility and attract customers.

• Managed advertising campaigns across multiple channels, including print, online, and social media.

• Coordinated promotional activities and events to increase brand awareness and customer engagement.

• Analyzed market trends and customer feedback to optimize marketing efforts and improve hotel services.

• Collaborated with cross-functional teams to ensure seamless execution of marketing initiatives.