Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sahar Dibaje

Nepean,Canada

Summary

Dedicated and organized inpatient clerk with experience in the orthopaedics ward at the Ottawa Hospital Civic Campus. Skilled in managing patient records, coordinating administrative tasks, and ensuring seamless communication between healthcare professionals and patients. Known for attention to detail, excellent organizational abilities, and a commitment to providing exceptional support in a fast-paced healthcare environment.

Overview

22
22
years of professional experience

Work History

Inpatient Clerk

The Ottawa Hospital Civic Campus
07.2023 - Current
  • Support the coordination of patient flow - Admission, Transfers Within campus, other institution and hospital
  • Discharge patient to home or other institution
  • Calling and supporting emergency codes
  • Organize Non-Urgent Transportation
  • Order supplies and forms
  • Distribute faxes/mail
  • Book appointments and follow ups
  • Answer and making phone calls
  • Communicating with staff, visitors and patients
  • Paging Services and Staff
  • Using the locating and paging
  • Use the clerk binder book for communication
  • Use of Epic
  • Completing admission/ transfer in
  • Book a porter
  • Finding patients in other Units
  • Scanning documents to media manager
  • Cancelling transfer and discharge

Social Media Marketing

01.2020 - 01.2021
  • Create social media and marketing content to meet customer needs
  • Create and manage monthly promotions
  • Develop and deliver social media optimization (SMO)
  • Monitor activities of company competitors
  • Collect customer data and analyze interactions and visits to create reports

Administrative Assistant

NIC
01.2011 - 01.2014
  • Prepare reports and briefing documents for Senior Management
  • Support all internal and external inquiries and requests
  • Maintain digital and electronic records of employees
  • Coordinate events and meetings
  • Organize and schedule meetings and appointments
  • Book travel arrangements
  • Provide general support to visitors
  • Provide information by answering questions and requests
  • Carry out administrative duties such as filling, typing, coping, binding and scanning
  • Write emails and letters on behalf of other office staff

Dental Assistant Receptionist

01.2003 - 01.2005
  • Greet Clients
  • Answer phone calls and requests
  • Book appointments and follow ups
  • Carry out administrative duties such as filling, typing, coping, binding and scanning
  • Office organizing
  • General dental support
  • Tool cleaning
  • Send requests and information to insurance company

Education

advanced diploma - Business Administration-Human Resources

Algonquin College
12.2017

Skills

  • Epic Use
  • Microsoft Office
  • Organization and Planning
  • Time management
  • Multi-Tasking
  • Work well under pressure
  • Teamwork
  • Problem solving
  • Ethics and Integrity
  • Electronic communication

Languages

English
Full Professional
Arabic
Native or Bilingual
French
Limited Working

Timeline

Inpatient Clerk

The Ottawa Hospital Civic Campus
07.2023 - Current

Social Media Marketing

01.2020 - 01.2021

Administrative Assistant

NIC
01.2011 - 01.2014

Dental Assistant Receptionist

01.2003 - 01.2005

advanced diploma - Business Administration-Human Resources

Algonquin College

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Sahar Dibaje