Sahana Pugazhendhi
Ladera Ranch
Summary
Dynamic professional with proven expertise in customer relationship building and active listening, honed at Olivia's Closet and FAM. Excelled in identifying sales opportunities and enhancing volunteer engagement, achieving significant loyalty and sales goals. Skilled in customer service and relationship selling, adept at fostering client and volunteer connections.
Overview
1
1
year of professional experience
Work History
Salesperson
Olivias Closet
09.2023 - 09.2024
- Worked to build relationships with customers and built potential for additional sales.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Developed relationships with clients for increased loyalty and repeat business.
- Set and achieved company defined sales goals.
Volunteer Coordinator
FAM
06.2023 - 03.2024
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
Education
Associate of Science - Business
Saddleback College
Mission Viejo, CA05-2025
High School Diploma -
San Juan Hills High School
San Juan Capistrano, CA05-2024
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
Accomplishments
- Achieved investing award in class through effectively studying the market.
Languages
Spanish
Professional Working
Timeline
Salesperson
Olivias Closet
09.2023 - 09.2024
Volunteer Coordinator
FAM
06.2023 - 03.2024
Associate of Science - Business
Saddleback College
High School Diploma -
San Juan Hills High School
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