Sahab Ostadi
Montréal,Canada
Summary
With over 6 years of experience in RAN Front Office operations, I am a telecommunications engineer specializing in telecommunications monitoring, incident management, and problem resolution. My expertise lies in remote troubleshooting of telecommunication equipment, management of network alarms, and provision of service desk support. I possess strong leadership skills, enabling me to effectively lead teams towards achieving organizational objectives and implementing solutions to enhance network performance. Additionally, I excel in project management, conflict resolution, and communication. Throughout my career, I have significantly contributed to improving team performance and workflow efficiency in previous roles.
Overview
7
7
years of professional experience
Work History
Front Office RAN Team Leader
Faravar Pajouhesh Razi Telecommunication Company
02.2022 - 09.2023
- Lead a team tasked with the daily monitoring and management of telecommunications operations to guarantee peak network performance
- Provided training and mentorship to team members, improving overall productivity and technical expertise
- Managed incident response and developed effective timelines to address network issues promptly
- Conducted monthly performance reviews, setting clear goals to drive individual and team success
- Assisted in the identification and resolution of complex network problems
Front Office Support Engineer
Delta Ertebatat Iranian
01.2021 - 02.2022
- Performed remote troubleshooting of Ericsson equipment alarms across telecommunication base stations
- Prepared detailed reports on system performance and network incidents to support management decision-making
Front Office Engineer
Farazandishan
02.2017 - 01.2021
- Utilized several monitoring tools, including Citrix, ENM, Netact, and MoShell, to ensure seamless network operations
- Worked with telecommunications software and equipment from Ericsson, Nokia, and Huawei, focusing on monitoring and troubleshooting network alarms
- Collaborated with the Service Desk Management team to manage network configurations and resolve issues effectively
PM & CM Engineer
ICON
07.2016 - 01.2017
- Preventive and corrective maintenance of Telecommunication sites (BTS,BSC,..)
Education
Master of Science - Electrical Engineering - Telecommunications Network
Azad University, Science and Research Branch
Tehran08.2023
Bachelor of Science - Electrical Engineering
Azad University, South Tehran Branch
Tehran09.2013
Skills
- RAN Field Maintenance
- Telecommunications Network
- Telephone Line Repair Technician
- Telecommunication Network Operational Support System (OSS) Tools
- Citrix
- ENM
- Netact
- U2000
- U2020
- MoShell
- KPI Browser
- Microsoft Office
- Word
- Excel
- PowerPoint
- Excel Query
- Website Design (CMS)
- Problem-solving
- Team Leadership
- Team Supervision
- Incident Management
- Critical Decision-Making
- Work Planning and Prioritization
- Technical Support
- Shift Scheduling
- Documentation and Reporting
- Client Service
- Attention to Detail
Profession
Telecommunications Engineer
Languages
English: Operational proficiency
French: Intermediate proficiency
Corecompetencies
RAN Field Maintenance, Telecommunications Network, Telephone Line Repair Technician, Telecommunication Network Operational Support System (OSS) Tools (Citrix, ENM, Netact, U2000, U2020, MoShell, KPI Browser), Microsoft Office (Word, Excel, PowerPoint), Excel Query Website Design (CMS), Problem-solving, Team Leadership and Team Supervision, Incident Management, Critical Decision-Making, Work Planning and Prioritization, Technical Support, Shift Scheduling, Documentation and Reporting, Client Service, Attention to Detail
Timeline
Front Office RAN Team Leader
Faravar Pajouhesh Razi Telecommunication Company
02.2022 - 09.2023
Front Office Support Engineer
Delta Ertebatat Iranian
01.2021 - 02.2022
Front Office Engineer
Farazandishan
02.2017 - 01.2021
PM & CM Engineer
ICON
07.2016 - 01.2017
Master of Science - Electrical Engineering - Telecommunications Network
Azad University, Science and Research Branch
Bachelor of Science - Electrical Engineering
Azad University, South Tehran Branch
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