Summary
Overview
Work History
Education
Skills
Timeline
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Sagrario Muñoz

South Gate

Summary

Results-driven professional with extensive experience in customer service and organizational management. Proven ability to enhance operational efficiency and drive team success through effective communication and adaptability. Strong work ethic and commitment to achieving organizational objectives. Ready to contribute to a high-performing team in a dynamic environment.

Overview

3
3
years of professional experience

Work History

Picker and Packer

Staffing Agency
Los Angeles
01.2025 - Current
  • Maintained accurate inventory records utilizing warehouse management systems.
  • Sorted and organized products to enhance order processing efficiency.
  • Collaborated with team members during order picking to ensure smooth workflow.
  • Packaged fragile items using protective padding to prevent shipment damages.
  • Inspected merchandise for wear or defects, disposing of damaged items per supervisor instructions.

Inbound Team Member

Sandvik
Romeoville
08.2024 - 12.2024
  • Processed warehouse stock through picking, unloading, labeling, and storing items efficiently.
  • Conducted inventory control to uphold quality standards and reported discrepancies promptly.
  • Collaborated with supervisors and coworkers to enhance operational efficiency in warehouse activities.
  • Maintained cleanliness and organization of work environment, adhering to safety program requirements.
  • Packaged items using appropriate materials to prevent damage during shipping.
  • Verified proper packaging and labeling of shipments to ensure accuracy and safety during transit.

Courtesy Clerk/Cashier

Northgate González Markets
South Gate
08.2023 - 08.2024
  • Processed customer transactions accurately, including cash, credit, and electronic payments.
  • Maintained balanced cash drawer, reconciling discrepancies promptly.
  • Delivered exceptional customer service by greeting customers warmly and addressing inquiries.
  • Collaborated with management to resolve pricing discrepancies and manage product returns efficiently.
  • Ensured cleanliness and organization of checkout area, restocking supplies as needed.
  • Handled exchanges and refunds per company policies, enhancing experiences for dissatisfied customers.
  • Informed customers about current promotions, sales events, and store policies accurately.
  • Managed customer complaints effectively, striving for positive resolutions.

Floor Sales Associate

Marshalls
Bell Gardens
08.2022 - 07.2023
  • Streamlined store organization for accurate pricing and enhanced product accessibility.
  • Maintained clean sales floor by stocking shelves and managing merchandise displays.
  • Addressed customer complaints and provided product information to ensure satisfaction.
  • Assisted customers in locating products, answering inquiries, and offering advice.

Education

B.S. - Business Administration

California State University Dominguez Hills
Carson, CA
05.2022

Associates Degree - Business Administration

East Los Angeles College
Monterey Park, CA
06.2020

Skills

  • Time management
  • Leadership
  • Microsoft Office proficiency
  • Self-motivation
  • Effective communication
  • Punctuality
  • Bilingual (Spanish, English)
  • Goal orientation
  • Problem-solving skills
  • Pressure management
  • Relationship building

Timeline

Picker and Packer

Staffing Agency
01.2025 - Current

Inbound Team Member

Sandvik
08.2024 - 12.2024

Courtesy Clerk/Cashier

Northgate González Markets
08.2023 - 08.2024

Floor Sales Associate

Marshalls
08.2022 - 07.2023

B.S. - Business Administration

California State University Dominguez Hills

Associates Degree - Business Administration

East Los Angeles College

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Sagrario Muñoz