SAGORAB THAPA
Toronto,ON
Summary
A highly motivated sales associate with extensive customer service and sales experience. Hardworking, reliable, and focused on going above and beyond to support the team and serve customers. Motivated to continue to learn and grow as a professional. Skilled team player with a strong background in a pressurized work environment. Works well independently to handle assignments and is always ready to go beyond basic assignments. Quick learner with good computer skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier /Server
Freshly Squeezed Juice Bar
Toronto, ON
10.2023 - Current
- Accepted cash and credit card payments, issued receipts, and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register or POS system to receive payment by cash, check, and credit card.
- Resolve customer complaints, guide them, and provide relevant information
- Delivered a high level of customer service to patrons using active listening and engagement skills.
Sales Associate
New Style Fashion Wear
Jamal, Kathmandu, Nepal
07.2020 - 03.2022
- Working closely with customers to determine their needs, answer their questions about products, and recommend the right solution
- Excellent Sales service to ensure high levels of customer satisfaction
- Able to promptly resolve customer complaints and ensure maximum client satisfaction
- Staying up-to-date with product features and maintaining our store's visual appearance to high standards.
Owner /Entrepreneur
Pushpanjali Trade Link
Kathmandu, Nepal
10.2016 - 03.2022
- Owned a Business back in Nepal dealing with Surgical and Medicated equipment and products
- Experience in In-person Sales, Marketing, Administration, Budgets, Business Analysis, Communication, Compliance, Strategic Planning and Customer Relationship.
Education
International Business(Diploma) -
Secena College
08.2025
General Arts -
Seneca College
12.2023
Some College (No Degree) - Fashion Design
Parsons School of Design
Coursera CertificateSome College (No Degree) - Fashion System
Parsons School of Design
Coursera CertificateSome College (No Degree) - Fashion Retail Transformation
Parsons School of Design
Coursera CertificateSkills
- Organized
- Good Communication
- Team Work
- Meeting Deadlines
- Critical Thinking
- Time Management
- Multi Tasking
- Good Customer Service
- Problem Solving
- Energetic and Punctual
Certification
- Fashion Design
- Fashion System
- Fashion Retail Transformation
- Customer Service Skills Certification
- Advanced Food Safety Certificate
- AODA Certification
- First Aid with CPR-B
Languages
- English, Full Professional
- Nepali, Native or Bilingual
Languages
English
Full Professional
Timeline
Cashier /Server
Freshly Squeezed Juice Bar
10.2023 - Current
Sales Associate
New Style Fashion Wear
07.2020 - 03.2022
Owner /Entrepreneur
Pushpanjali Trade Link
10.2016 - 03.2022
International Business(Diploma) -
Secena College
General Arts -
Seneca College
Some College (No Degree) - Fashion Design
Parsons School of Design
Some College (No Degree) - Fashion System
Parsons School of Design
Some College (No Degree) - Fashion Retail Transformation
Parsons School of Design
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