saghi bang tavakoli
Summary
Dynamic sales professional with a proven track record at different companies, excelling in customer service and teamwork. Adept at upselling and cross-selling, I consistently enhance customer satisfaction and drive sales growth. My strong problem-solving skills and expertise in inventory tracking ensure operational efficiency and optimal product promotion.
Overview
4
4
years of professional experience
Work History
Sales Associate
Irancell Co
Tehran,IR
09.2024 - 05.2025
- Kept up-to-date with ongoing promotions and sales.
- Collaborated with team members to achieve daily sales targets.
- Assisted customers in product selection, enhancing overall shopping experience.
- Stocked merchandise and organized displays to maximize visibility and accessibility.
- Monitored inventory levels, assisting in restocking efforts as needed.
- Built relationships with customers to encourage repeat business.
Sales Consultant
Bell Alliant
Fredericton, NB
09.2023 - 08.2024
- Explored market opportunities by analyzing emerging trends for effective product promotion.
- Collaborated with diverse teams to enhance sales processes.
- Guided new hires in mastering sales techniques.
- Delivered tailored solutions to meet customer needs and enhance satisfaction.
- Contributed insights during team meetings to enhance sales strategies.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Assisted walk-in customers with sales and service inquiries.
- Responded to telephone and in-person requests for information.
Sales Associate
Aerie
Fredericton, NB
09.2022 - 08.2023
- Handled returns, exchanges, and refunds following store policy.
- Demonstrated calmness and effective management in stressful scenarios.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted customers in locating merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Handled payment methods and issued receipts to customers seamlessly.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Ensured precise inventory documentation to maintain sufficient stock levels.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
Sales Advisor
H&M Company USAInc
Istanbul,TR
01.2021 - 09.2022
- Guided customers in choosing products to elevate their shopping experience.
- Monitored and communicated details of sales events to customers.
- Processed transactions efficiently to maintain operational accuracy.
- Worked with colleagues to reach sales objectives and boost store efficiency via clear communication.
- Demonstrated strong communication skills in a high-pressure retail environment.
- Maintained store displays and restocked merchandise.
- Stayed updated on promotions and fashion trends.
- Supported team goals and daily sales targets.
Education
Bachelor Of Business - Business
University of New Brunswick
NoneSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Outgoing personality
- Cash register operation
- Stocking and receiving
- Sales expertise
- Retail store operations
- Inventory tracking
- Merchandise display
- Brand promotion
- Upselling and cross selling
Languages
English
Native or Bilingual
Persian
Native or Bilingual
French
Limited Working
Timeline
Sales Associate
Irancell Co
09.2024 - 05.2025
Sales Consultant
Bell Alliant
09.2023 - 08.2024
Sales Associate
Aerie
09.2022 - 08.2023
Sales Advisor
H&M Company USAInc
01.2021 - 09.2022
Bachelor Of Business - Business
University of New Brunswick