Saghar Sepehri Matnagh
North York,ON
Summary
Aspiring business analyst proficient in solving complex business problems with over two years of experience in supporting cross-functional teams in development, analyzing, interpreting, and reporting the data needed to attain business goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Management Assistant
Enterprise Holdings
05.2022 - Current
- Having problem solving and solution-oriented attitude
- Leading team in resolution of issues and problems
- Handling behind the scenes as well as daily business operations
- Working with software programs such as Ecars 2.0, Excel and Microsoft Project
- Building and maintaining a good business relationship with clients and business partners
- Creating and analyzing reports and statistics
- Coaching and supporting new or existing team members
- Providing technical Support for office staff (Hardware and Software)
Junior IT Support Analyst
Pita Lite Franchise
01.2021 - 07.2021
- Facilitated management meetings and conference calls with franchisees, vendors, legal, …
- Obtained data, creating monthly and weekly reports via QuickBooks
- Conducted On-site and remote IT support
- Assisted with small projects and actively contribute to enterprise level IT projects
- Followed the established procedures to independently manage tickets providing tier 2 desktop support
- Built, configured, and maintained laptop and desktop PCs as well as support printers, desk / soft phones
- Provided new hires with new operating systems, equipment, accounts, and IT orientation
- Supported the restaurant applications including online ordering, royalty and points, customer reviews, …
Office Administrative and Junior Accountant
Pita Lite Franchise
09.2019 - 01.2021
- Conducted Payroll semi- monthly
- Ran inventory reports every week
- Made orders to vendors and cut cheques for the supplies
- Created invoices for Franchisees and followed up on payments
- Reconciled bank statements with invoices using QuickBooks and Verify applications
Education
Bachelor of Commerce - Business Technology Management
Ryerson University
09.2018 - 06.2022
Skills
Experience in Databases Management, SQL, Wireshark, Azure Data Studio
Certification
Coding; Simple Data - University of British Columbia
Timeline
Management Assistant
Enterprise Holdings
05.2022 - Current
Junior IT Support Analyst
Pita Lite Franchise
01.2021 - 07.2021
Office Administrative and Junior Accountant
Pita Lite Franchise
09.2019 - 01.2021
Bachelor of Commerce - Business Technology Management
Ryerson University
09.2018 - 06.2022
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