Saghar Sepehri Matnagh
North York,ON
Summary
Aspiring business analyst proficient in solving complex business problems with over two years of experience in supporting cross-functional teams in development, analyzing, interpreting, and reporting the data needed to attain business goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Management Assistant
Enterprise Holdings
05.2022 - Current
- Having problem solving and solution-oriented attitude
- Leading team in resolution of issues and problems
- Handling behind the scenes as well as daily business operations
- Working with software programs such as Ecars 2.0, Excel and Microsoft Project
- Building and maintaining a good business relationship with clients and business partners
- Creating and analyzing reports and statistics
- Coaching and supporting new or existing team members
- Providing technical Support for office staff (Hardware and Software)
Junior IT Support Analyst
Pita Lite Franchise
01.2021 - 07.2021
- Facilitated management meetings and conference calls with franchisees, vendors, legal, …
- Obtained data, creating monthly and weekly reports via QuickBooks
- Conducted On-site and remote IT support
- Assisted with small projects and actively contribute to enterprise level IT projects
- Followed the established procedures to independently manage tickets providing tier 2 desktop support
- Built, configured, and maintained laptop and desktop PCs as well as support printers, desk / soft phones
- Provided new hires with new operating systems, equipment, accounts, and IT orientation
- Supported the restaurant applications including online ordering, royalty and points, customer reviews, …
Office Administrative and Junior Accountant
Pita Lite Franchise
09.2019 - 01.2021
- Conducted Payroll semi- monthly
- Ran inventory reports every week
- Made orders to vendors and cut cheques for the supplies
- Created invoices for Franchisees and followed up on payments
- Reconciled bank statements with invoices using QuickBooks and Verify applications
Education
Bachelor of Commerce - Business Technology Management
Ryerson University
09.2018 - 06.2022
Skills
Experience in Databases Management, SQL, Wireshark, Azure Data Studio
Knowledge of JavaScript and Microsoft Project to handle complicated projects
Competent in AWS cloud computing, Docker, and QuickBooks
Multilingual; fluent in oral and written Farsi, Turkish, English, Azeri, Beginner Arabic
Organization and management skills such as customer insights and pricing and promotion strategies
Quick learner, team player and adaptable personality
Highly developed communication and interpersonal skills such as critical thinking
Certification
Coding; Simple Data - University of British Columbia
Timeline
Management Assistant
Enterprise Holdings
05.2022 - Current
Junior IT Support Analyst
Pita Lite Franchise
01.2021 - 07.2021
Office Administrative and Junior Accountant
Pita Lite Franchise
09.2019 - 01.2021
Bachelor of Commerce - Business Technology Management
Ryerson University
09.2018 - 06.2022