Summary
Overview
Work History
Education
Skills
Digital Content Creator: Personal YouTube Channel
Timeline
Hi, I’m

Sage Dakarai

Customer Consultant
Toronto,ON
Sage Dakarai

Summary

I'm an highly motivated individual, with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player, with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
years of professional experience

Work History

The Bodyshop Canada

Consultant Customer Sales Representative
10.2019 - 04.2023

Job overview

  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Recorded accurate and efficient records in customer database.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Built relationships with customers and community to promote long term business growth.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Achieved or exceeded company-defined sales quotas.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Thyme Maternity

Stockroom Manager
10.2016 - 10.2019

Job overview

  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Integrated warehouse operations with existing and new business processes.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Set up displays of merchandise to market new products to customers.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Inventoried warehouse stock on monthly, quarterly and annual basis.

Shoppers Drug Mart Canada

Merchandiser Specialist
06.2012 - 09.2015

Job overview

  • Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
  • Scheduled regular maintenance and repair of displays for longevity.
  • Created visual displays to highlight new and featured products.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Conducted regular store audits to verify compliance with company policies.
  • Developed merchandising strategy to efficiently move overstock.


Education

York University
Toronto, ON

Bachelor of Arts from Theatre Arts & Filmmaking
09.2025

University Overview

  • The Surplusi method of acting, Watah Theatre 2016.
  • In 2016, I was selected as an apprentice, to learn under the tutelage of canadian well known actor,the honorable Debi Young at her prestigious theatre school, (The Watah Theatre). At the time i was an actor, studying live theatre performances across canada. I got a chance to be apart of some great memorable cast of some well known actors and actresses, who went on to won themselves many awards.



Skills

    Hard Skills:

  • Software Proficiency (Google Analytics,SEO & Java script)
  • MS Office (powerpoint,word outlook)
  • Analytical and Critical Thinking

    • Soft Skills:

  • Excellent Communication
  • Attention to Detail
  • Decision-Making
  • Organization and Time Management
  • Teamwork and Collaboration
  • Data Entry
  • Active Listening

Digital Content Creator: Personal YouTube Channel

I am a strategic digital content creator and producer. I  researched and create contents, on specific issues surrounding mental health,mental awareness, health,wellness and fitness. I also like making content about philosophy and life.  I do  possessed some knowledge in psychology and philosophy. I also have a podcast that is specific about wellness, health, fashion and fitness. An overall lifestyle on how to do more and achieve more. (Areas of specification: Video editing and rendering, photo-shopping, image crapping and dissolving etc.).

Timeline

Consultant Customer Sales Representative

The Bodyshop Canada
10.2019 - 04.2023

Stockroom Manager

Thyme Maternity
10.2016 - 10.2019

Merchandiser Specialist

Shoppers Drug Mart Canada
06.2012 - 09.2015

York University

Bachelor of Arts from Theatre Arts & Filmmaking

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Sage Dakarai Customer Consultant