Sageba Thanabalasingam
Brampton,Ontario
Summary
My name is sageba Thanabalasingam. I have worked in the customer service field for 10+ years, I like to take on new challenges and love learning new professions.
Overview
12
12
years of professional experience
Work History
Maitre'd
Scotiabank Arena
09.2013 - Current
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Delivering checks and collecting bill payments
- Maintaining financial records.
Receptionist
Planet Paper Box
06.2019 - 12.2019
- Greeting and welcoming guests as they arrive at the office
- Answering, screening, and forwarding incoming phone calls
- Ensuring reception area is tidy and presentable, with all necessary stationery and material
- Providing basic and accurate information in-person and via phone/email
- Receiving, sorting, and distributing daily mail/deliveries
- Updating calendars and scheduling meetings.
Call Center Representative
All Link Travel Inc
05.2017 - 01.2019
- Planning and selling transportations, accommodation, insurance, and other travel services
- Cooperating with clients to determine their needs and advising them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations
- Providing relevant information, brochures, and publications to travelers
- Using promotional techniques and preparing promotional materials to sell itinerary tour packages.
Cashier
FreshCo
08.2014 - 03.2015
- Providing an excellent and consistent level of service to customers
- Maintaining the customer service and checkout area for accurate processing of customers' orders and merchandise
- Ensuring loss prevention systems and procedures
- Training and motivating new employees to provide a courteous, professional, efficient, and flexible service in order to maximize guest satisfaction.
Cashier
Tim Horton's
06.2012 - 09.2013
- Serving orders to customers at windows, counters, and tables
- Preparing and serving beverages such as coffee, tea, and soft drinks
- Performing general maintenance duties, including sweeping and mopping floors, wiping countertops, and bringing the garbage to the dumpster
- Accurately measuring ingredients required for specific food items.
Education
Ontario Secondary School Diploma (OSSD) -
Weston Collegiate Institute
Skills
- A highly motivated individual, approaching each task with diligence, perseverance and focus
- Exceptional interpersonal and collaborative skills with the ability to work under little supervision as well as in a team environment
- Excellent communication, listening and customer service skills
Languages
English
Full Professional
Tamil
Full Professional
Timeline
Receptionist
Planet Paper Box
06.2019 - 12.2019
Call Center Representative
All Link Travel Inc
05.2017 - 01.2019
Cashier
FreshCo
08.2014 - 03.2015
Maitre'd
Scotiabank Arena
09.2013 - Current
Cashier
Tim Horton's
06.2012 - 09.2013
Ontario Secondary School Diploma (OSSD) -
Weston Collegiate Institute