Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sage Limbeek

Ottawa,ON

Summary

Reliable and hard working individual with around 4 years of experience in customer service. I'd consider myself skilled when it comes to customer engagement, problem resolution, and multitasking at various aspects in a job (such as cleaning, taking care of guests, providing food, etc.), as well as adept at working individually as well as collaborating with fellow co workers.

Overview

5
5
years of professional experience

Work History

Guest Service Representative

Cineplex
Ottawa, ON
09.2021 - Current
  • Welcomed large volume of guests and improved overall customer service.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Organized and cleaned lobby and reception areas, fostering strong visual presentation.
  • Invited guests to join loyalty programs and special promotions to stay connected.
  • Documented guest suggestions and complaints to facilitate process improvements with leadership.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.
  • Replenished condiments at customer tables as needed.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Assisted in the preparation of food items according to recipes and instructions.

Co-Op Student

Glebe Pet Hospital
Ottawa, ON
09.2020 - 12.2020
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
  • Set boundaries through disciplinary teaching and treat training.
  • Monitors animals for signs of illness or injury and administers medications as prescribed by a veterinarian.

Education

High School Diploma -

Glebe Collegiate Institute
Ottawa, ON
12-2020

Skills

  • Guest Relations
  • Customer Service
  • Cash handling experience
  • Complaint Handling
  • Food and Beverage Area Setup
  • Product Sales
  • Safe Food Handling
  • Order Verification

References

References available upon request.

Timeline

Guest Service Representative

Cineplex
09.2021 - Current

Co-Op Student

Glebe Pet Hospital
09.2020 - 12.2020

High School Diploma -

Glebe Collegiate Institute

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Sage Limbeek