Sage Harrison
Vancouver,BC
Summary
Dynamic property management professional dedicated to delivering exceptional results through a comprehensive understanding of property oversight, tenant satisfaction, and budget management. Expertise in fostering collaborative team environments and adapting to evolving challenges while upholding high operational standards. Proficient in lease negotiations, maintenance supervision, and cultivating strong tenant relationships. Recognized for reliability, innovative problem-solving skills, and a consistent track record of achieving organizational goals.
Overview
1
1
Language
16
16
years of professional experience
Work History
Senior Community Manager, Residential
Wesgroup Properties
New Westminster, BC
05.2024 - Current
- Managed daily operations of residential properties, ensuring tenant satisfaction and property upkeep.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Conducted regular property inspections, identifying areas for improvement and compliance issues.
- Facilitated communication between tenants and management, addressing concerns promptly and effectively.
- Directed property operations, ensuring compliance with regulations and standards.
- Managed daily operations of multiple residential properties, ensuring high occupancy and resident satisfaction.
Property Manager
BC Housing Management Commission
Vancouver
06.2022 - 04.2024
- Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Reduced building expenses through regular preventative maintenance and energy-efficient upgrades.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Managed vendor relationships to ensure quality service while minimizing costs for property maintenance and repairs.
Leasing & Community Manager
Porte Propeties
Vancouver, BC
11.2020 - 04.2022
- Collected, completed and processed lease applications.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Streamlined property management processes for increased efficiency and cost savings.
- Trained and mentored new staff members, promoting professional growth within the team.
Community Manager
Centurion
Vancouver, BC
07.2017 - 11.2020
- Managed operations, maintenance, and improvement of properties.
- Maintained original leases and renewal documents.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Assistant Front Store Manager
Shoppers Drug Mart
Vancouver, BC
03.2011 - 02.2017
- Supervised daily store operations, ensuring efficient workflow and optimal customer service.
- Trained and mentored staff, fostering a collaborative team environment and enhancing employee performance.
- Implemented inventory management processes, reducing stock discrepancies and improving product availability.
- Coordinated promotional activities, driving customer engagement and increasing sales revenue.
- Monitored compliance with company policies, maintaining high standards of operational excellence and safety protocols.
Education
Rental Management Certificate – Parts 1,2 & 3 - Property Management
PAMA, Professional Association of Managing Agents
Vancouver, BC09.2025
Certified Residential Building Manager - Property Management
Resident Managers' Training Institute
Vancouver, BC01.2018
Diploma - Social Services Worker
CDI College Burnaby
Burnaby, BC09.2017
Skills
- Customer service expertise
- Residential property inspections
- Community relations
- Property management proficiency
- Effective team leadership
- Proficient in computer applications
- Leasing expertise
- Effective multitasking
- Negotiation expertise
- Compliance management
- Document organization
- Knowledge of residential tenancy regulations
Languages
English
Native or Bilingual
Timeline
Senior Community Manager, Residential
Wesgroup Properties
05.2024 - Current
Property Manager
BC Housing Management Commission
06.2022 - 04.2024
Leasing & Community Manager
Porte Propeties
11.2020 - 04.2022
Community Manager
Centurion
07.2017 - 11.2020
Assistant Front Store Manager
Shoppers Drug Mart
03.2011 - 02.2017
Rental Management Certificate – Parts 1,2 & 3 - Property Management
PAMA, Professional Association of Managing Agents
Certified Residential Building Manager - Property Management
Resident Managers' Training Institute
Diploma - Social Services Worker
CDI College Burnaby