SAGE DAKARAI
TORONTO ,Canada
Summary
To obtain a full-time management position in the retail sector. Where I can utilize my retail skills & expertise effectively. In an organization that is feasible. I'm a an highly trained professional retail supervisor, with demonstrated success in team leadership and sales strategy. I possessed exceptional customer service skills in retail. I'm very a Knowledgeable, and result driven, to produce top performances and amazing results. I'm always ready to learn new skills from dynamic leaders. Bringing value through retail experiences.
Overview
14
14
years of professional experience
Work History
SALES ADVISOR SPECIALIST ( TEAM LEAD)
SAJE NATURAL WELLNESS
08.2024 - 10.2025
- Delivered personalized wellness consultations to enhance customer satisfaction and loyalty.
- Educated customers on product benefits, promoting holistic health and well-being solutions.
- Managed inventory levels, ensuring optimal stock availability for diverse product lines.
- Collaborated with team members to implement promotional strategies, increasing foot traffic and sales.
- Trained new staff on product knowledge and customer service best practices, fostering a knowledgeable team.
- Analyzed customer feedback to refine service offerings and improve overall store experience.
KEY ADMINISTRATOR
Hugo Boss Canada
Toronto, ON
05.2022 - 08.2024
- Count and examined different products for quality control inspection and evaluation.
- Optimize merchandising efforts in retail spaces to attract shopper attention while showcasing key product features effectively.
- Developed partnerships with internal groups such as packaging, visual, and e-commerce.
CUSTOMER CONSULTANT SPECIALIST
BODYSHOP CANADA (SKINCARE & BEAUTYCARE)
Yorkdale
08.2018 - 09.2022
- Stock Management Duties: (Receiving shipments, sorting and organizing, maintenance of an immaculate stockroom)
- Providing product knowledge and information to customers and clients
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
INVENTORY CONTROL SPECIALIST
Thyme Maternity
Toronto, ON
09.2015 - 09.2018
- Reporting to the manager an overall insight of the stockroom
- Visual merchandising.
- Conducted regular performance reviews, providing constructive feedback to team members for continuous improvement.
- Trained new staff members on proper stock handling procedures, ensuring a consistent level of expertise across the team.
- Improved stockroom efficiency by implementing an effective organization system for inventory management.
CLIENT ADVISOR SPECIALIST-MERCHANDISER SPECIALIST
Shoppers Drug Mart
Toronto, ON
04.2012 - 04.2015
- Counted and examined different products for quality control inspection and evaluation
- Optimized merchandising efforts in retail spaces to attract shopper attention while showcasing key product features effectively.
- Developed partnerships with internal groups such as packaging, visual, and e-commerce.
Education
Bachelor of Arts - Theatre & Psychology
York University
Toronto06.2028
Skills
Customer relation expert
Inventory control specialist
Client advisor specialist
Communication specialist
Product promotion expert
POS advanced
Lost Prevention
Languages
English
Accomplishments
- 2024: Hugo Boss Canada. Top sales expert of the year, in the GTA. 10 consecutive months as the number one sales lead. Making an estimated 900K in pure sales. I was selected to advise other sales leaders on successful strategies on how to gain more sales and improve on individual customer relations etc.
- 2022: BODYSHOP top sales lead for 12 months, making an estimated 750K in pure sales. As the top sales supervisor.
Timeline
SALES ADVISOR SPECIALIST ( TEAM LEAD)
SAJE NATURAL WELLNESS
08.2024 - 10.2025
KEY ADMINISTRATOR
Hugo Boss Canada
05.2022 - 08.2024
CUSTOMER CONSULTANT SPECIALIST
BODYSHOP CANADA (SKINCARE & BEAUTYCARE)
08.2018 - 09.2022
INVENTORY CONTROL SPECIALIST
Thyme Maternity
09.2015 - 09.2018
CLIENT ADVISOR SPECIALIST-MERCHANDISER SPECIALIST
Shoppers Drug Mart
04.2012 - 04.2015
Bachelor of Arts - Theatre & Psychology
York University