Sagarkumar patel

Looking in to operation of hotels. Forecasting, Manage booking, budgeting.

• Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
• Achieved successful client outcomes by identifying and addressing their unique needs and goals.
• Stayed informed on industry developments and market trends to gain competitive advantage.
• Networked with other professionals and organizations to expand contacts and opportunities.
• Monitored partner performance and provided feedback on areas of improvement.

• Greeted guests upon arrival by providing warm welcome.
• Managed check-in and check-out procedures for guests.
• Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
• Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
• Managed front desk operations, ensuring a smooth and pleasant guest experience.
• Contributed positively towards achieving team targets by cross-selling additional amenities during interactions with guests.
• Assisted guests with booking reservations, resulting in higher occupancy rates.
• Maintained a clean and welcoming lobby area to create a positive first impression for guests.
• Handled phone inquiries professionally, contributing to increased bookings and repeat customers.
• Created welcoming and comfortable environment for guests.
• Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
• Assisted guests with variety of services and local attraction information.
• Facilitated and coordinated transportation services for guests.

• Coordinated schedules and timelines for events.
• Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
• Managed event logistics and operations.
• Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
• Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
• Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
• Trained and supervised event staff (Vendors employee) to complete tasks on time.