Sagar Patil
Greater Sudbury,ON
Summary
Experienced and results driven medical sales representative with over seven and a half years of successful track record in driving sales and forging strong client relationships. Leveraging a solid educational background, including a Master's in Commerce from Gujarat University, India, and a Post-Graduate Diploma in Supply Chain Management and Project Management from Cambrian College, Sudbury, Ontario, Canada, I bring a unique blend of expertise in both business and healthcare sectors.
Throughout my career, I have consistently exceeded sales targets, implemented effective sales strategies, and collaborated closely with healthcare professionals to deliver innovative solutions that meet their needs. I thrive in fast-paced environments, where my strong communication and negotiation skills have enabled me to navigate complex sales processes and secure lucrative partnerships.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Kwik-Way Convenience Store
Greater Sudbury
10.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Territory Manager
Dr Reddy's Laboratories Pvt Ltd.
Ahmedabad, India, Gujarat
03.2019 - 08.2022
- Plan, strategize and implement day to day duties of the Doctor and ensure all the requirements of the organization are fulfilled.
- Achieve the marketing goals and set targets for the month and year and ensure increase in footfalls by deriving unique and innovative approaches to build strong loyal consumers.
- Monitor problems, complaints and requests and makes recommendations for process improvement or change.
- Achieve growth and profitability in the desired geographical are by ensuring
customer satisfaction. - Actively supports the hospitals and the departments Quality Improvement,Service Excellence and Service Recovery goals through modeling of the Service
Principles, by maintaining a work environment conducive to attaining these goals.
Medical Sales Representative
Tablets India Pvt Ltd.
Ahmedabad, India, Gujarat
02.2015 - 02.2019
- Conducted duties in assisting and helping doctors and ensuring to develop in-
depth understanding of company medications. - Ensured products availability and marketed them to customers to increase
business revenue and awareness. - Took regular RCPA of chemist and through researched of all the competitors’
medications to improve the business generation of the lab. - Built, maintain and strategized CRM polices and services to increase the loyal
base group of customers. - Achieved monthly budget goals and ensured to exceed sales and business
targets - Derived to achieve strategies to develop business and scheduled
appointments with doctors, pharmacists, and other healthcare professionals
to promote company medications. - Kept records and documented the activities and followed the patterns and
kept abreast with the trends to increase the traffic and footfalls. - Arranged meetings with doctors, nurses, pharmacists, and other healthcare
professionals to give presentations of the drugs or medical equipment.
Education
Post Graduate - Project Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON12-2023
Post Graduate - Supply Chain Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON04-2023
Master of Commerce - Marketing Management - Sales Skills
Gujarat University
Ahmedabad, India04-2016
Bacheloes of Commerce - Accounting
Gujarat University
Ahmedabad, India04-2014
Skills
- Account Management
- Process Optimization
- Market Analysis
- Medical Terminology
- Contract Negotiation
- Sales Tracking
- Territory Development
- Sales Presentations
- Product Demonstrations
- Negotiation
Timeline
Customer Service Representative
Kwik-Way Convenience Store
10.2022 - Current
Territory Manager
Dr Reddy's Laboratories Pvt Ltd.
03.2019 - 08.2022
Medical Sales Representative
Tablets India Pvt Ltd.
02.2015 - 02.2019
Post Graduate - Project Management
Cambrian College of Applied Arts And Technology
Post Graduate - Supply Chain Management
Cambrian College of Applied Arts And Technology
Master of Commerce - Marketing Management - Sales Skills
Gujarat University
Bacheloes of Commerce - Accounting
Gujarat University
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