Sagar Kanda
St Catherines,Ontario
Overview
4
4
years of professional experience
Work History
Dispatcher
Sanghera Transport
09.2022 - 02.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Customer Service Representative
Qatos
03.2021 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Web Developer
2623065 Ontario Inc
05.2020 - 02.2021
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Provided front-end website development using WordPress, Hubspot, and other editing software.
Assistant Manager
Tim Hortons
01.2019 - 12.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Crew Member
SUBWAY®Restaurants
09.2018 - 01.2019
- Worked front counter, drive-thru and other areas.
Education
No Degree - Business Management
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON04.2020
No Degree - Commerce And Business Administration
St Josephs Convent School
India05.2017
Skills
- Management Advisement
- Verifying Coverage
- Passenger Interaction
- Supply Chain Improvement
Strong customer service orientation
Ability to learn new things and technology methods in training
Excellent interpersonal and communication skills
Expert in good judgement and decision-making capabilities
Strong motivational and leadership skills
Highly motivated and eager to learn new things
Cricket, Exploring new things, Cooking,
I am very passionate about cricket. I have been playing since age of 11, I trained myself in this sport for many years and as well I represent myself in some state leagues too.
Timeline
Dispatcher
Sanghera Transport
09.2022 - 02.2023
Customer Service Representative
Qatos
03.2021 - 07.2022
Web Developer
2623065 Ontario Inc
05.2020 - 02.2021
Assistant Manager
Tim Hortons
01.2019 - 12.2019
Crew Member
SUBWAY®Restaurants
09.2018 - 01.2019
No Degree - Business Management
Sheridan College Institute of Technology And Advanced Learning
No Degree - Commerce And Business Administration
St Josephs Convent School
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