Sagar Kambli

• Design, develop, and implement Salesforce software code to facilitate services and solutions;
• Develop and customize Salesforce software code according to defined requirements;
• Review and analyze requirements to facilitate the integration of appropriate Salesforce modules;
• Create technical design documents, scope documents, and software deliverables;
• Provide support to and train SRA Staffing employees on the use of Salesforce software;
• Communicate regularly with SRA Staffing management to ensure satisfaction with and approval of project plans and suggested solutions;
• Create sanity, regression, functional, and integration test cases to ensure code deliverables;
• Upgrade Salesforce software and migrate data and third-party applications to newer versions of Salesforce products;
• Create and deploy software patches to resolve issues reported during testing;
• Resolve network and database issues within server environments;
• Identify and log Salesforce core and minor bugs in SRA Staffing’s internal systems and resolve these software issues as required;
• Set up localized technical environments to reproduce, investigate, and resolve issues and deploy Salesforce software solutions;
• Install, maintain, and upgrade software databases and Salesforce web application solutions on servers;
• Create software code packaging and mobile application building documentation according to SRA Staffing policy and procedures;
• Prioritize and delegate tasks and resources; and
• Train and mentor newly hired technical team members.

• Implementation of software development include coding, maintenance, configuration, testing along with managing deadlines and producing technical documentation.
• Developed network and system architecture according to business needs.
• Provided technical leadership to team members during system design.
• Collaborated with clients to determine project specifications and scope.
• Development using salesforce best practices, work on production support tickets, manage co-workers, lead offshore development team.
• Work closely with other teams to produce solutions, performing data reviews in order to develop complex CRM solutions.
• Salesforce development solutions using Apex, Lightning Aura, LWC, Communities on sales and service cloud applications. It also involves salesforce admin task that consist of configuration, deployments, jenkins, process builders, flow etc.
• Using Kafka as an integration approach to design scalable solutions with external systems.

• Collaborated with client and interdepartmental peers to transform client requirements into turnkey solutions.
• Currently working with client as senior technical specialist for Dubai Development Authority (TECOM) government firm in dubai. Deals with work affairs, labour complaints, issuing land and building licenses, renewals etc.
• End to End implementation of DevOps for salesforce IT team using Bitbucket, Docker, VS Code. This helped IT team to smoothen and fasten development/deployment activities.
• Being senior developer, Created documentation on salesforce coding best practices.
• Doing code reviews on code submitted as pull request by other junior developers.
• POC on appexchange products like UAEPass, DocuSign, AdobeSign for Dubai Development Authority to define which suits best for their current IT requirements.
• Develop system architecture for two salesforce instances communicating with sharepoint along with .NET applications.
• Currently working dedicatedly on Sharepoint Integration project for two salesforce instances. Used salesforce connect and created sharepoint rest api's utility classes. Working closely with Sharepoint Admin team to do app registrations and maintain compliance with ongoing development activities.
• LWC,Apex Implementation for new enhancements for work-affair lightning customer communities.
• Nightly Batch Jobs, Scheduled Jobs, Queues wherever needed as per the requirement to do bulk processing
• Compared with last year trend, Highly reduced IT Support Issues by 50% through restructuring system processes and implementing best practices.

• Presented project scopes to team and project manager, proposing timelines and specifications for over multiple projects.
• Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
• Managed monetary transactions with perfect accuracy, which elevated customer satisfaction ratings.
• Key Role - Integration Specialist across well known dubai clients such as
• Emirates Transport Building system architecture for entire integration and solution designing. Convert items in modules, get sig off and start implementation in phases. Lightning Community, Oracle Integration capturing B2B accounts and contacts in Salesforce, Abu Dhabi police gateway integration, Salesforce Rest Web Services for client to update status values in salesforce objects to generate receipts, Integration with HRMS system to get all active and inactive users to salesforce, Raise credit note and debit note from salesforce to oracle, LWC components.
• Masdar Payment Integration - Ngenius,
• Gulf Drug Build and plan data model and system architecture for Oracle and Salesforce. Decommission of Siebel CRM, Setting up Salesforce from scratch - setting up users, role hierarchy, public groups, queues for support process, creation of custom objects, Building community to sell Pharmacy Products, custom discount calculations, approval processes, Complete Integration of customer accounts and addresses from oracle to salesforce accounts, invoices from salesforce to oracle using Informatica as middle ware.

• Determined areas for improvement and implemented processes to alleviate problems.
• Evaluated client's needs and created plan of action to provide solutions.
• Collaborate with Functional team to determine how best to implement solution (decisions around declarative vs programmatic vs AppExchange, etc.).
• Streamlined Auto Sector Division processes to cut downtime and optimize employee productivity.
• Identified business issues through careful collaboration with key stakeholders.
• CTI Integration working closely with stakeholder (TeckInfo) to consume incoming and outgoing call api's
• Working closely with Call Center IT Team doing end-to-end implementation and integration of Lead Process between Call Center Dialer Interface and Salesforce system.
• Consuming Mulesoft API in salesforce to capture leads from different website sources and dms systems.
• Worked on Case Management and Entitlement Management for auto division customer support process.

• Analyzed client business processes to propose optimal software applications for unique requirements.
• Design technical architect solutions that involves data modelling, connecting external systems on different platforms like Takara, Fox, Sales Management System. Designing integration solutions along the technical model.
• Building csv framework first, and then lightning application as layer. Planning solutions in phases.
• Collaborated with client and interdepartmental peers to transform client requirements into turnkey solutions.
• Worked complete 3 years as senior salesforce developer for client - Nomura (Powai, Mumbai). I was part of Global Markets IT Team - Sales.
• Experienced end to end implementation of Lightning Applications for Nomura GMIT Team and becoming part of entire decommissioning of existing Java CRM application.
• Consists of various salesforce implementation technologies like Lightning Aura Components, Visualforce pages, Search Components, Sales Cloud Standard and Custom Objects, Lightning Pages, Process Builder, Mobile Salesforce 1 - Lightning Components.
• End to End Salesforce.com Integration of CISCO Phone Javascript API's to log/record daily client and customer interaction activities in Classic and Lightning.
• Developed Java Autosys jobs to manage and map revenue data compliance on other systems integrated with salesforce.
• Developer Team globally (Asia-EMEA-US-Japan) together participated in building DevOps implementation using Jenkins CI, VS Code and GIT.
• Experiences in full cycle implementations of SLDC such as designs, configuration, custom development and integration including documentation and Business analysis using various methodologies like Agile, Rapid Application Development & Test Driven Development.

• Understanding of complex requirement of project and be part of brain storming sessions for providing solution.
• Worked on various Salesforce.com standard and custom objects associated with sales and service cloud.
• Written Apex classes, Controller classes, Apex Triggers, Visualforce pages, Lightning Components to provide custom reusable components for different customers.
• Use of JQuery third party libraries to develop GUI.
• Writing client-side validation using javascript, JQuery in visualforce pages and to process record sorting on custom data-tables available in visualforce pages
• Created Apex Web SOAP Services - for systems capable of consuming only SOAP services.
• Used tortoise as subversion (SVN) for version control of managing Salesforce code using ant commands, build.xml and property files.
• Created Email Templates and Email Services for inbound emails using Apex Classes.
• Developed Workflow Rules and Approval Processes and its related actions - Field Updates, Email Alert, Create Task and sending outbound messages.
• Developed two salesforce AppExchange products and was a integral part of complete end to end development and security review process - @Connect for Xero and @Connect for MYOB. The app performs synchronization and integration activities between two cloud applications - Salesforce and Xero, Salesforce and MYOB. Xero and MYOB both are top accounting applications in Australia.
• Developed Desktop application in C# to perform scheduled sync activities between salesforce.com and other applications.
• Strong experience working with Conga Composer and Drawloop AppExchange products for various customer requirements.