Sagar Kakkar

Spearheaded the ownership and management of 8 Bell Mobility Stores, driving operational excellence, sales growth, and customer satisfaction

• Developed strategic sales plans, resulting in consistent achievement of revenue goals and market expansion
• Nurtured a high-performing team, fostering a customer-centric culture and delivering outstanding service experiences
• Forged strong partnerships with stakeholders and executed impact marketing campaigns to enhance brand visibility
• Created a social media presence to engage customers and increase awareness of the business Developed a business plan that outlined the company’s objectives, strategies, and tactics for success Negotiated and secured favorable terms for the purchase of equipment and supplies from vendors Hired a team of employees to support daily operations, resulting in improved customer service, , Jump the Line (Delivery APP) Founded and launched Jump the Line, a startup delivery app, focusing on streamlining delivery services and enhancing customer convenience
• Led product development, marketing, and user acquisition strategies, positioning the app as a leading delivery solution
• Established a set of performance metrics to measure and track departmental performance Created and implemented an employee development program that increased employee engagement and morale Developed and maintained relationships with key stakeholders, resulting in increased visibility and funding Created and implemented a succession planning program to ensure continuity of leadership

• Determined business plan, mission statement, and vision.
• Launched new product lines successfully through comprehensive planning, strategy and research.
• Mapped income generating strategies to grow revenue.
• Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
• Brought in consistent revenue with sharp marketing tactics, promoting business expansion and diversification of offerings.
• Negotiated supplier contracts to secure competitive pricing for materials and services.
• Identified target customer segments through in-depth research, building tactical marketing strategies.
• Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
• Devised processes to boost long-term business success and increase profit levels.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Interacted well with customers to build connections and nurture relationships.
• Trained and guided team members to maintain high productivity and performance metrics.
• Assisted in recruiting, hiring and training of team members.
• Implemented innovative programs to increase employee loyalty and reduce turnover.

• Realtor at Royal Le Page, Edmonton, , Royal Le Page Ranked among top 25 Realtor's in 2021 and 2022 at Royal Le Page, showcasing exceptional sales prowess and client relationship-building
• Provided clients with expert guidance, market insights, and seamless real estate transactions, resulting in high client satisfaction
• Developed comprehensive marketing campaigns, leveraging digital platforms to enhance property visibility and drive sales
• Established a comprehensive network of contacts in the local real estate market, providing access to exclusive properties and resources Hosted open houses and scheduled property visits for potential buyers Negotiated favorable outcomes for clients in complex real estate transactions Scheduled and coordinated showings, open houses, and other events to maximize exposure of listed properties
• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.

• Developed a network of automotive industry contacts that resulted in an increase in new sales Ensured customer follow-up to increase customer satisfaction and loyalty Gave convincing presentations to potential customers to close sales Utilized customer relationship management (CRM) software to track customer interactions and follow-up with leads
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites
• Greeted customers on lot and in showroom to answer questions about brand and available inventory
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services
• Developed successful sales strategies to maximize customer satisfaction and profit
• Answered telephone and email inquiries from potential customers
• Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
• Developed strong rapport with customers and created positive impression of business
• Engaged in friendly conversation with customer to better uncover individual needs
• Recommended complementary purchases to customers, increasing revenue

• Established open and professional relationships with team members to achieve quick resolutions for various issues
• Built strong relationships with customers through positive attitude and attentive response
• Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
• Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals
• Facilitated training for associates through daily coaching and regular performance appraisals
• Built strong team by recruiting and developing top sales talent
• Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions meeting unique requirements
• Supported stores conducting sales promotions and special events
• Provided exceptional customer service to foster client loyalty and satisfaction
• Trained, coached and mentored new sales associates for maximum performance
• Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities
• Led team of 7-10 members while providing exceptional customer service