Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SAGAR GUSAIN

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing the necessary experience and knowledge to tackle any operational demand.

Overview

4
4
years of professional experience

Work History

Team leader

Canada Wonderland
04.2023 - 08.2023
  • Duties include Organizing, planning, and executing a grand event, and setting up and running activities.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Prioritized guest satisfaction by monitoring the performance of associates and addressing any issues or concerns promptly to ensure a positive visitor experience.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Facilitated community relations, engaging in relationship-building activities during 4 sports events including golf tournaments; implemented community relations strategy, coordinating with key players to increase attendance by 40%.


Sales Manager

One Rep Max Fitness Hub
06.2019 - 01.2022
  • Took a lead role in driving the gym's sales efforts, setting sales targets, and developing strategies to meet and exceed.
  • Created compelling promotional offers and marketing campaigns to attract new members and retain existing ones.
  • Collaborated with marketing teams to ensure effective execution.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Supervisor

Popeyes Louisiana Kitchen
01.2022 - 04.2022
  • Assured timely and safe delivery of items to 60+ clients, achieving customer growth by 70%; reviewed orders for kitchen cabinets and appliances, customizing orders as per customers' preferences.
  • Anticipated, served guest needs, and resolved guest issues/complaints; executed customer service functions with 30+ employees for a luxury resort, including customer service concerns and in-store promotions.
  • Maintained in-depth knowledge of menu items, ingredients, and promotions to guide customers in making informed choices.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Crew Member

A&W Food Services of Canada Inc.
08.2022 - 12.2022
  • Supervised and supervised the drive-thru station, ensuring its seamless operation during peak hours.
  • Received and completed food orders swiftly and accurately in a fast-paced environment, while managing a positive and welcoming attitude.
  • Functioned closely with fellow team members during shifts, ensuring the drive-thru ran efficiently and coordinating efforts to achieve service objectives.


Team leader

IDFY
05.2022 - 07.2022
  • Conducted comprehensive background checks on job applicants to verify employment history, educational credentials, and other relevant information.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Verify employment history and reference details, ensuring accurate and up-to-date information.
  • Analyzed collected data to identify discrepancies or irregularities in candidate information, flagging potential issues for further investigation.

Sales Business Development

BYJU'S
01.2022 - 04.2022
  • Engaged in direct sales efforts, pitching BYJU's educational products and services to potential customers.
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
  • Conducted cold calls to generate leads, identify potential clients, and initiate conversations with individuals or organizations interested in educational solutions.
  • Built strong relationships with customers through effective communication, understanding needs, and providing tailored solutions to meet educational goals.
  • Created customer loyalty programs to increase repeat business.

Education

PGDM - International Business Management

Lambton College of Applied Arts And Technology
Sarnia, ON
04.2024

Bachelor in Business Management Studies -

University of Mumbai
Mumbai, India
04.2021

Skills

  • Product Sales
  • Listening Skills
  • Customer support
  • Customer Retention
  • Upselling
  • Relationship Building
  • Time management
  • Negotiation
  • Compliant Resolution
  • Lead Generation

Languages

English
Native or Bilingual

Timeline

Team leader

Canada Wonderland
04.2023 - 08.2023

Crew Member

A&W Food Services of Canada Inc.
08.2022 - 12.2022

Team leader

IDFY
05.2022 - 07.2022

Supervisor

Popeyes Louisiana Kitchen
01.2022 - 04.2022

Sales Business Development

BYJU'S
01.2022 - 04.2022

Sales Manager

One Rep Max Fitness Hub
06.2019 - 01.2022

PGDM - International Business Management

Lambton College of Applied Arts And Technology

Bachelor in Business Management Studies -

University of Mumbai

Similar Profiles

CREATE PROFILE
SAGAR GUSAIN