Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sagar Gharti Chhetri

Toronto,ON

Summary

Highly motivated and customer-focused Server with a passion for providing exceptional hospitality service. Proficient in creating a warm and welcoming atmosphere for guests. Skilled in managing reservations, coordinating seating arrangements, and ensuring smooth restaurant operations. Recognized for excellent communication and interpersonal skills.

Overview

1
1
Certification

Work History

Host

Dill Kush Restaurant
  • Welcomed and seated guests warmly, ensuring comfort and satisfaction throughout their dining experience
  • Managed orders efficiently, providing detailed menu explanations and recommendations tailored to guests' preferences and dietary needs
  • Collaborated seamlessly with kitchen staff and fellow servers to ensure prompt and accurate delivery of meals, maintaining high standards of service and attentiveness to guest needs
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.

Server

BULLDOG BAR AND RESTURANT- NEPAL
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Kitchen helper

Hotel Park Palace
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
  • Assisted chefs with various cooking tasks, contributing to the creation of diverse and delicious menu items for satisfied patrons.

Education

Diploma - Hospitality

Seneca Polytechnic College Newnham
Toronto, ON

Hotel Management

Morgan international secondary school
01.2021

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Adaptable to change
  • Team player mentality
  • Guest Relations
  • Event Planning
  • Order Taking
  • Food presentation
  • Attention to Detail
  • Active Listening and Communication
  • Food Running
  • Safe Food Handling

Certification

- Smart Serve

- Workplace Hazardous Materials Information System (WHMIS)

- Food Handlers

- Standard First Aid and CPR Level C

- Accessibility for Ontarian with Disabilities Act (AODA)


References:

- Alain Gakwaya, Room Attendant on Hilton Hotels and Resorts, 6479998899, alaingakwaya.ag@gmail.com

- Ramesh Poredi, Professor at Seneca College, 4373120200, ramesh.poredi@senecapolytechnic.ca


Timeline

Host

Dill Kush Restaurant

Server

BULLDOG BAR AND RESTURANT- NEPAL

Kitchen helper

Hotel Park Palace

Diploma - Hospitality

Seneca Polytechnic College Newnham

Hotel Management

Morgan international secondary school

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