Sagar Dhiman
Delta Hotels by Marriott
Brampton,Canada
3
years of professional experience
Hospitality professional skilled in maintaining high standards of cleanliness and guest service. Proven ability to enhance guest experiences through thorough room preparation and prompt response to requests. Focused on teamwork and adaptability, ensuring smooth operations and satisfied guests.
Work History
Room Attendant / Guest Environment Expert
2 Years 6 Months- Maintained cleanliness and presentation of guest rooms and public areas to hotel standards.
- Assisted 50+ guests daily with requests and concerns, enhancing overall guest experience.
- Supported overnight housekeeping operations, including 5000+ linen stocking and supply restocking.
- Coordinated with housekeeping, maintenance, and front desk teams to streamline room readiness.
- Conducted room inspections to ensure quality, safety, and guest satisfaction.
- Assisted with room assignments, scheduling, and daily operational support.
- Maintained accurate linen inventory to support efficient housekeeping operations., housekeeping supplies, and storage organization.
- Trained new staff on cleaning procedures and safety standards to uphold service expectations.
- Updated housekeeping reports and communicated room status changes accurately.
Community Safety Ambassador
11 Months- Conducted training sessions and workshops to enhance staff understanding of safety protocols and best practices.
- Performed comprehensive safety inspections to enhance workplace safety and mitigate risks.
- Worked alongside management to establish robust safety protocols and emergency response strategies to enhance workplace safety.
- Monitored safety regulation compliance to uphold operational integrity and protect workforce well-being.
- Facilitated a secure environment through reliable armed security services at diverse events.
Education
Graduate Certificate - Project Management
Bachelor of Science - Computer Science
Skills
Housekeeping Operations & Supervision
Room Inspection & Quality Assurance
Inventory & Linen Management
Health & Safety Compliance
Guest Service Excellence
Staff Training & Team Support
Time Management & Multitasking
Attention to detail
Communication & Team Leadership
Efficient in hospitality
Team collaboration
Exceptional guest experiences
Timeline
Community Safety Ambassador
West Egg Services
02.2024 - 01.2025Read More
Room Attendant / Guest Environment Expert
Delta Hotels by Marriott
01.2024 - CurrentRead More
Dyal Singh College
Bachelor of Science from Computer Science
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Algoma University
Graduate Certificate from Project Management
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