SAGAR CHHIKARA
Summary
Diligent, licensed Pest Control Technician, Adaptable and eager to learn, with demonstrated leadership abilities in corporate settings. Dedicated customer service representatives seeking full-time opportunities. A strong team player with a positive attitude and a proven track record in building client rapport. Committed to enhancing customer satisfaction and driving company success. Articulate, enthusiastic, and results-driven, with a passion for relationship building, partnership cultivation, and business growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE REPRESENTATIVE
PARAGON SECURITY
02.2023 - Current
- Oversee building and mall access by verifying credentials, issuing visitor passes, and ensuring that only authorized individuals enter restricted areas
- Address and resolve inquiries and requests from tenants and visitors, providing accurate information about building amenities, store locations, and services
- Conduct regular checks and monitor surveillance systems to ensure the security of the premises, responding to any security concerns or incidents appropriately
- Act as a central point of contact for communication between tenants, visitors, and building management, ensuring smooth and efficient interactions
- Keep accurate records of visitor logs, access requests, and security incidents, ensuring all documentation is up-to-date and properly filed
- Maintain an organized and welcoming front desk area, demonstrating a high level of professionalism and courtesy to create a positive atmosphere for all building occupants and visitors
SALES ASSOCIATE
KARAN COMMUNICATIONS
07.2022 - 12.2022
- Cultivate and sustain strong client relationships to drive repeat business, enhance customer loyalty, and ensure overall satisfaction with products and services
- Craft and deliver tailored sales proposals, negotiate pricing and contract terms, and successfully close deals to achieve or surpass set revenue objectives
- Collaborate with cross-functional teams, including marketing, product development, and customer service, to streamline the sales process and effectively address customer needs
- Proactively resolve client objections and concerns by offering thoughtful solutions that align with both customer expectations and company goals
- Maintain accurate and comprehensive records of all client interactions, sales activities, and follow-up actions to ensure efficient communication and thorough lead tracking
- Assess client requirements, provide tailored solutions, and lead negotiations to secure mutually beneficial agreements, ensuring a smooth sales closure process
PEST CONTROL TECHNICIAN
Star Pest Control Services
11.2020 - 06.2022
- Record pest activity, pesticide usage, and other relevant data in field reports or farm management software
- Apply chemical or organic pesticides as needed, following safe application protocols, proper timing, and dosage
- Clean and maintain tools and equipment are used for pest management, ensuring their longevity and effectiveness
- Follow all safety protocols, including wearing protective gear, ensuring safe storage and disposal of chemicals, and adhering to pesticide application regulations
- Regularly assess the effectiveness of pest management strategies and adjust practices based on evolving pest dynamics
PEST CONTROL TECHNICIAN
Volunteer Work
01.2017 - 11.2020
- Conduct regular field surveys to identify pests, including insects, rodents, weeds, and pathogens, affecting crops and soil health
- Use traps, visual inspections, and data collection techniques to monitor pest populations and assess potential threats to crop yield and quality
- Safely and efficiently apply chemical, organic, and biological pest control solutions, following all safety regulations and manufacturer guidelines
- Administer pesticides, herbicides, and fungicides in compliance with state and federal regulations, ensuring minimal impact on non-target species and the environment
- Operate and maintain pest control equipment, including sprayers, traps, and monitoring devices, ensuring they are properly calibrated and in good working order
Education
Post-graduate - SUPPLY CHAIN MANAGEMENT
Humber College
Post-graduate - PROJECT MANAGEMENT
Humber College
BACHELOR - PHYSICS
University Of Delhi
Skills
- Leadership
- Supervisory Skills
- Project Management
- Team Building
- Adaptability
- Organizational Skills
- Analytical Skills
- Time Management
- Communication Skills
- MS Office
- Report Analysis
- Integrated Pest Management
- Customer Satisfaction
- Problem-Solving
- Calm under Pressure
- Professionalism
Certification
- Advanced Microsoft Excel
- Smart Serve License
- Pest Control Technician License
- Structural License
- G Driver License
- Standard First Aid and CPR Level C with AED
- Pest Control Technician License, Structural license L-206-1314432019
Timeline
CUSTOMER SERVICE REPRESENTATIVE
PARAGON SECURITY
02.2023 - Current
SALES ASSOCIATE
KARAN COMMUNICATIONS
07.2022 - 12.2022
PEST CONTROL TECHNICIAN
Star Pest Control Services
11.2020 - 06.2022
PEST CONTROL TECHNICIAN
Volunteer Work
01.2017 - 11.2020
Post-graduate - SUPPLY CHAIN MANAGEMENT
Humber College
Post-graduate - PROJECT MANAGEMENT
Humber College
BACHELOR - PHYSICS
University Of Delhi
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