Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sagal Muhiadin

Toronto

Summary

Experienced in enhancing workplace safety through hazard reporting and policy development. Effective at multi-tasking while maintaining focus on end goals. Recognized for excellent communication and organizational skills, with extensive experience working with clients, partners, and cross-functional teams.

Overview

8
8
years of professional experience

Work History

HEALTH AND SAFETY INTERN

Midaynta Community Service
01.2025 - 08.2025
  • Assisted with updating health & safety policies and basic compliance checks.
  • Helped with office inspections and reported potential hazards.
  • Supported community events by ensuring safe setups and procedures.
  • Maintained simple records for incidents and training sessions.

YOUTH EMPLOYEE

Midaynta Community Services
05.2023 - 08.2024
  • Completed projects on time by managing tasks efficiently and effectively.
  • Enhanced team productivity through clear communication and collaboration with coworkers.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted clients with TCHC applications.

PROVINCIAL VACCINE CALL CENTER AGENT

Arrow Work Force
09.2020 - 08.2021
  • Helped customers with booking their vaccine appointments over the phone.
  • Acted professionally and patiently when addressing customers.
  • Accomplished good attendance.
  • Answered approximately 80 inbound customer calls per day in a friendly and cooperative way.
  • Followed the conversational script provided by the Ontario Provincial Contact Center and kept the customer calls under 10 mins.
  • Used questioning and listening skills that support effective telephone communication.

CHILDREN AWAKENING CAMP

SEMCY
01.2018 - 01.2019
  • Collaborated with other camp counselors to design fun and enriching learning activities for youth.
  • Developed age-appropriate arts and crafts activities to encourage children's artistic skills development and creative expression.

Education

BACHELOR OF APPLIED SCIENCE - OCCUPATIONAL HEALTH AND SAFETY

Toronto Metropolitan University
Toronto, Ontario
04.2025

Skills

  • Effective Communication
  • Strong Organizational Skills
  • Customer Service Excellence
  • Proficient in Computer
  • Time Efficiency
  • Collaborative Teamwork
  • Administrative Assistance

Languages

English

Timeline

HEALTH AND SAFETY INTERN

Midaynta Community Service
01.2025 - 08.2025

YOUTH EMPLOYEE

Midaynta Community Services
05.2023 - 08.2024

PROVINCIAL VACCINE CALL CENTER AGENT

Arrow Work Force
09.2020 - 08.2021

CHILDREN AWAKENING CAMP

SEMCY
01.2018 - 01.2019

BACHELOR OF APPLIED SCIENCE - OCCUPATIONAL HEALTH AND SAFETY

Toronto Metropolitan University

Similar Profiles

CREATE PROFILE
Sagal Muhiadin