Sagacious Tamez
San Diego
Summary
Achieved recognition for passion and confidence in customer service over 8 years. Advanced personal skill sets while seeking opportunities for career progression. Secured valid alcohol serving training and food handler certifications.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Vi at La Jolla
La Jolla
06.2023 - Current
- -Responsible for serving residents in a quick, timely manner.
- -Proper knowledge of allergens and ingredients, including preparation and how the food is handled.
- -Carrying up to 50 lbs.
- -Proper sanitation and bussing of tables/working stations.
- -Inputting orders correctly and efficiently using Point of Sale system.
- -Preparation and side work for back kitchen and dining room.
- -Bartending simple cocktails/drinks; prepping mixers, garnishes, alcohol and juices for next shift.
Server
The Cheesecake Factory
05.2021 - 10.2022
- -Responsible for serving up to 8 tables at a time in a fast paced environment.
- -Extended knowledge of our menus and ingredients.
- -Safe serving alcohol and bottle opening.
- -Simple Wine and Spirits knowledge.
- -Handling all card/cash/gift card payments and receipts (you are your bank).
- -Sanitizing disinfecting food stations. And the proper side work associated with each shift.
- -Turning tables quickly and efficiently with no mistakes and high customer satisfaction and experiences.
Server/Shift-lead/Manager
Denny’s, La Mesa
La Mesa
03.2017 - 11.2021
- Served at two different locations as a hostess, food runner, server, and shift lead manager. Responsibilities include:
- -Overseeing serving responsibilities and customer satisfaction.
- -Preparing room/tables for dining inside/outside. (Sanitation, utensils, menus, etc.)
- -Responsible for taking orders and ensuring customer satisfaction.
- -Processing payments; handling cash and credit transactions.
- -Introduced new menu items and successfully built relationships with customers.
- -Ran trays of food to tables in a safe and timely manner.
- -Handling/counting drawers and safes for cash and coin.
Customer Service/Cashier/Sales
Home Depot, Point Loma
Point Loma
11.2020 - 05.2021
- Work in multiple departments; (cashier, sales, customer service, appliances, hardware, etc.) Responsibilities include:
- -Sanitizing checkout areas, (pin-pads, register screens, and scan guns)
- -Ensuring customer satisfaction and pricing accuracy.
- -Issuing receipts, refunds, exchanges.
- -Cross sell products and introduce new ones.
- -Strong knowledge of customer service and product development.
Education
High School Diploma -
Patrick Henry, Senior High
06.2019
Skills
- Demonstrated exceptional work ethic through consistent dedication and reliability
- Facilitated effective communication through verbal, non-verbal, and electronic channels Helped team members understand project goals and expectations Supported collaboration by sharing information clearly and concisely
- Assisted teams in adapting to fast-paced environments Supported colleagues in managing stress effectively
- Demonstrated proficiency in mathematical concepts while managing multiple tasks effectively
Certification
- Alcohol serving training certification
- Valid food handler certificate
LANGUAGES
English
Timeline
Server
Vi at La Jolla
06.2023 - Current
Server
The Cheesecake Factory
05.2021 - 10.2022
Customer Service/Cashier/Sales
Home Depot, Point Loma
11.2020 - 05.2021
Server/Shift-lead/Manager
Denny’s, La Mesa
03.2017 - 11.2021
High School Diploma -
Patrick Henry, Senior High