Safwan Reza
Ottawa,ON
Summary
Certified Security Professional with First Aid certification and frontline experience at Commissionaires Ottawa and Welcominns Hotel. Skilled in access control, surveillance, conflict de-escalation, and incident reporting. Currently pursuing a degree in Social Sciences & Psychology at the University of Ottawa, focusing on leadership, human behaviour, and crisis response. Committed to leveraging security expertise, military values, and academic training to strengthen community safety and drive meaningful policy change.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Night Auditor
Welcominns Hotel
2025.05 - Current
- Monitored security systems, ensuring safety protocols were followed throughout the night shift.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Upheld hotel security by vigilantly monitoring CCTV footage and conducting periodic property walkthroughs.
- Ensured compliance with all hotel policies and regulatory requirements, maintaining high standards of operations.
Security Guard
Commissionaires Ottawa
2024.09 - Current
- Conducted regular patrols to maintain security and report suspicious activities.
- Monitored premises to ensure safety and prevent unauthorized access.
- Responded promptly to alarms and emergencies, coordinating with local authorities as needed.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Shipper
Hudson's Bay
2023.09 - 2024.09
- Coordinated shipment schedules to optimize delivery efficiency and reduce delays.
- Monitored inventory levels to ensure accurate stock management and timely order fulfillment.
- Inspected outgoing shipments for accuracy, ensuring compliance with quality standards.
- Collaborated with team members to streamline packing processes and improve workflow efficiency.
Education
Bachelor of Arts - Psychology
University of Ottawa
Ottawa2027-05
Skills
- General security
- Report writing
- Access control
- Surveillance
- Conflict de-escalation
- Emergency management
Languages
English
Bengali
Certification
- Licensed Security Guard [Jan 2025 - Dec 2026]
- CPR/AED/First Aid, St. John Ambulance [Sep 2024 - Sep 2027]
Timeline
Night Auditor
Welcominns Hotel
2025.05 - Current
Security Guard
Commissionaires Ottawa
2024.09 - Current
Shipper
Hudson's Bay
2023.09 - 2024.09
Bachelor of Arts - Psychology
University of Ottawa