Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Safwan Islam

Summary

Passionate about promoting lasting customer satisfaction by delivering quality public service and unparalleled support. Proficient in customer service best practices and related options. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Art Show Volunteer

Danforth Collegiate
11.2023 - 11.2023
  • Helped coordinate the other students with the set-up of their material and displays.
  • Ensured the participating students had all the support required to have a successful show.
  • Assisted visitors with direction around the show and other facilities as well as answered any questions.

Volunteer

Salvation Army Thrift Store
07.2023 - 08.2023
  • Providing superior service to Salvation Army guests.
  • Working with the team to accomplish daily goals, such as: processing and collecting guest donations, housekeeping, maintaining fitting rooms as well as putting away clothes and other items.

Student Volunteer

Baitul Aman Mosque
03.2023 - 04.2023
  • Helped prepare and distribute meals for attending guests on a daily basis during Ramadan 2023.
  • Ensured that housekeeping duties were completed and maintained at all times during the festivities.
  • Guided the guests and answered any questions required.

Education

High School Diploma -

Danforth Collegiate Institute And Technical School
Toronto, ON
06.2026

Adventures in Science Mentorship Program

University of Toronto
Toronto, ON
05.2024

Skills

  • Leadership
  • Customer/Guest Service
  • Public Interaction
  • Public Speaking and Engagement
  • Time Management
  • Organizational
  • Health and Safety plus WHIMIS
  • Problem Solving
  • Working with children
  • Event Set-up
  • Community Outreach
  • Supervisory

Languages

English
Native or Bilingual
Bengali
Native or Bilingual
French
Elementary

Certification

IC3 Digital Literacy Master Certification by Certiport, 2023.

Timeline

Art Show Volunteer

Danforth Collegiate
11.2023 - 11.2023

Volunteer

Salvation Army Thrift Store
07.2023 - 08.2023

Student Volunteer

Baitul Aman Mosque
03.2023 - 04.2023

High School Diploma -

Danforth Collegiate Institute And Technical School

Adventures in Science Mentorship Program

University of Toronto

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Safwan Islam