SAFWAN AHMED SAIT

• Making sure all the classroom and staff's PCs are updated in terms of software and hardware and solving problems that may occur.
• Making sure there are no net issues in any classroom and all the classes go on smoothly.
• Providing technical support to the organization, including the students, to ensure easy access to their university accounts.
• Making sure email and website backups are in place and up-to-date.
• Actively being available to solve any web or system server as well as internet issues in the organization.

• Helping clients select a useful website package for their business growth.
• Assisting in cases of domain transfer or registration, email creations or integration, website modifications.
• Providing knowledge and assistance in domain transfer, DNS update, cPanel, webmail, etc. to clients and technical training for new staff members.
• Handling clients who have taken high packages like the e-comm or mobile phone application package.

Reference contact:

Mr. Alvin Daley - Technical Consultant - +971 58 579 2280

Mr. Youssef Hassoun - Service Delivery Manager - +971 52 229 8601

• Visiting customers and dealing with them directly.
• Introducing and creating the need for the online ordering system app.
• Providing technical support to the client to use the app and solve any issues faced.